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Refund Retriever Blog: FedEx & UPS shipment Auditing and Refunds

What is UPS Direct Delivery Only?

UPS offers many delivery options to suit your business needs. Direct delivery only (DDO) is what the name indicates; all your parcels are delivered directly to you, the shipper, or the consignee. What is UPS Direct Delivery Only? Direct delivery only guarantees a package is delivered to the residential or…

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What goes into prepping items and shipping to Amazon FBA?

The Fulfillment by Amazon (FBA) program allows sellers to store their products in Amazon’s warehouses, where the eCommerce giant then handles the packing, shipping, and customer service for those products. This enables sellers to focus on other aspects of their business, like sourcing new products and marketing. However, FBA requires merchants to…

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FedEx Surcharge Fee Price History

FedEx surcharge fees can account for a large portion of a company’s shipping costs each year. These other charges are also called accessorial fees and consequently increase each year. Thus, we have decided to keep a running tab on the surcharge price history. As a rule, the cost of all…

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UPS Chargeback for Consignee Billed Shipments

UPS Chargebacks for consignee billed shipments are rarely understood by shippers. Unfortunately, we had a conversation with a UPS shipper who had a nasty surprise on his recent UPS invoice. Upon reviewing the invoice, we found nearly $500 in charges in the invoice category labeled “Chargeback.” There were four tracking numbers…

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