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Meet Us at IRCE 2013! Booth 1852

By May 13, 2013

IRCE 2013 Come and meet Refund Retriever at Internet Retailer’s 2013 conference!

We’re attending the 2013 IRCE conference in Chicago, IL from June 4 to June 7.

Find us in Booth 1852! We’ll help reduce your shipping costs!


Refund Retriever is a full service auditing company that processes your FedEx & UPS invoices for late packages and billing mistakes. Imagine UPS & FedEx giving you money for a change!

Say a package is scheduled to arrive on Tuesday but instead arrives Wednesday. Refund Retriever ensures the carrier refunds you that package’s shipping charges. We’ll sniff out refunds for many other situations, too.

Even better, our reporting features let you compare your current discount rates with similar sized clients. Are you getting the best rate on Ground or Next Day packages? With our Small Parcel Benchmarking™ you’ll know!

Our auditing service includes:

  • Late delivered package refunds
  • Duplicate charge refunds
  • Bogus address correction refunds
  • Refunds for other incorrect surcharges
  • Various other carrier billing mistakes
  • Detailed shipping reports & analytics (such as Cost Per Pound Shipped, 3rd Party Billing, General Shipping Analysis)
  • Small Parcel Benchmarking™

We are independent of your shipping software. You don’t have to change anything about how you ship – just create an account with us and we’ll do the rest.

Our fee is performance based: if we save your nothing we charge you nothing. There are no monthly fees or contract length … if ever you don’t like our service just let us know and we’ll stop auditing.

So come meet us, and we’ll show you more. You can call us (713-401-7906) or email us beforehand, or simply stop by booth 1852 and speak with us.

Brian Gibbs

Author Brian Gibbs

More posts by Brian Gibbs

Brian Gibbs | President of Refund Retriever

Brian Gibbs founded Refund Retriever in 2006 while running his first eBay based business and seeing the shortcomings of other shipment auditing companies. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. After graduating from Texas A&M University in 2001, he then graduated from the University of Houston in 2004 with a JD and MBA. Gibbs has been featured in Forbes, Entrepreneur and other publications discussing parcel auditing, shipping, e-commerce and more. Learn more at or call (800) 441-8085 for more information.

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