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IRCE 2013 Update: Where to Find Us (Booth 1852)

By May 30, 2013

IRCE 2013 We’re excited about the upcoming Internet Retailer’s conference! Next Tuesday through Friday, come find us in Chicago at the McCormick Place convention center. Chicago’s a fun place to visit. We’re inside the Fulfillment/Shipping/Delivery Pavilion (A), near the booths for Canada Post and Endicia (if you’re at the Relaxation Station or the EdgeCart Internet Lounge, we’re just on the other side of Endicia). See the helpful map below.


Imagine UPS & FedEx giving you money for a change!

Refund Retriever is a full service auditing company that processes your FedEx & UPS invoices for late packages and billing mistakes. We audit for:

  • Refunds on late deliveries
  • Refunds on duplicate charges
  • Refunds on address correction mistakes
  • Refunds for other billing mistakes

We provide detailed shipping reports & analytics such as Express vs Ground Optimization, 3rd Party Billing, Cost Per Pound Shipped, Small Parcel Benchmarking™ general shipping analysis.

We are:

  • Hassle-free: completely independent of your shipping software and activity – you don’t have to change anything about how you ship
  • Performance-based: with our pricing model, if we save your nothing we charge you nothing … no hidden fees, either
  • Flexible term: we have no contract length … if ever you don’t like our service just let us know and we’ll stop auditing.

Come meet us, and we’ll show you more. Call, email, or just drop by booth 1852 and speak with us. Maybe we can find a good place for pizza together …

Brian Gibbs

Author Brian Gibbs

More posts by Brian Gibbs

Brian Gibbs | President of Refund Retriever

Brian Gibbs founded Refund Retriever in 2006 while running his first eBay based business and seeing the shortcomings of other shipment auditing companies. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. After graduating from Texas A&M University in 2001, he then graduated from the University of Houston in 2004 with a JD and MBA. Gibbs has been featured in Forbes, Entrepreneur and other publications discussing parcel auditing, shipping, e-commerce and more. Learn more at or call (800) 441-8085 for more information.

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