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auditing

The 2018 Parcel Landscape: What to Expect

Looking ahead to 2018, it’s becoming increasingly clear how vital data is to a shipper’s business. Many shippers want to know UPS vs FedEx rates, which is better.  Through data, you can identify how much you ship, when you ship and what your costs are for shipping in addition to…

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The Refund of the Jedi (Part 3)

Shipping fees and accessorial surcharges? Accessorial fee surcharges for additional, supplemental or value-added services can easily account for up to 40 percent of your overall FedEx or UPS invoice costs. After doing some research with our own data, we found something interesting. FedEx invoices consistently proved to have a higher…

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The Carrier Strikes Back (Part 2)

FedEx and UPS both include accessorial fees, there is no getting around them. Accessorial charges have rate increases each year just as the general rates. Accessorial fee surcharges for additional, supplemental or value-added services can easily account for up to 40 percent of your overall FedEx or UPS invoice costs. When do…

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Increased Shipping Surcharges During the Holiday Season

FedEx and UPS have increased surcharges for packages shipped during these busy shipping seasons. FedEx will increase three surcharges and UPS will implement new peak season surcharges. UPS’s fees apply mainly to residential deliveries since they are inefficient due to homes being more spread out. FedEx Rate Increase The following…

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Internet Retailer Conference & Exhibition – IRCE 2017

IRCE is here!   IRCE: The Retail Industry’s Leading E-Commerce Conference and TradeshowInternet Retailer Conference & Exhibition (IRCE) provides you with a conference full of industry experts, an exhibit hall filled with the latest and greatest solution providers, and a community made for networking with thousands of like-minded industry peers….

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How does the cost of transportation impact your business?

If you had visited the Refund Retriever booth at WooConf or Channel Advisor’s Catalyst this past year you had the chance to play a frustrating hook and ring game. It’s a fun little game we brought to provide some entertainment and we had a huge request from people to have…

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Hall of Fame – Recent $925 Refund

Parcel Recovery

Time to brag about our FedEx money back guarantee success. FedEx Money Back Guarantee One of our customers sent a FedEx package to South America, and this package arrived late. Result? A $925 Guaranteed Service Refund straight to our customer, as a credit on their invoice. As the image below shows…

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