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FedEx Increases Unauthorized and Additional Handling Fees

FedEx recently announced general changes to surcharges on unauthorized shipments and packages that require additional handling; these higher fees go into effect September 3, 2018. FedEx’s Unauthorized Package Charge will more than double, from $300 to $675. The additional handling surcharge for packages weighing greater than 70 lbs. will increase…

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UPS Ground on Saturday!

UPS express and international deliveries have been available on Saturday for many years. The U.S. Postal Service and FedEx both offer ground delivery on Saturday, UPS will now pick up and sort packages on Saturday for the first time ever. Residential customers can receive ground shipments two days earlier with no special…

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DHL Goes Green…

Effective July 1, 2018, DHL will start charging customers a $3 printed invoice charge per parcel invoice. We received the following email alerting us of the changes soon to come: Dear Customer, In line with our company’s wide-ranging GoGreen initiative to protect the environment, here at DHL we continue to…

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The Refund of the Jedi (Part 3)

  What percentage of my shipping costs are made up of accessorial fees? Accessorial fee surcharges for additional, supplemental or value added services can easily account for up to 40 percent of your overall FedEx or UPS invoice costs. After doing some research with our own data, we found something…

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The Carrier Strikes Back (Part 2)

FedEx and UPS both include accessorial fees, there is no getting around them. Accessorial charges have rate increases each year just as the general rates. Accessorial fee surcharges for additional, supplemental or value added services can easily account for up to 40 percent of your overall FedEx or UPS invoice costs. When…

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Increased Shipping Surcharges During the Holiday Season

  FedEx and UPS have announced additional fees for packages shipped during these busy shipping seasons. FedEx will increase three surcharges and UPS will implement new peak season surcharges. UPS’s fees apply mainly to residential deliveries since they are inefficient due to homes being more spread out. FedEx The following…

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UPS Ground Saturday Delivery and Pickup

United Parcel Service Inc. is now extending Ground service to Saturday in order to get your e-commerce packages delivered one businesss day earlier than before. Previously, packages that would have been delivered on Monday will now arrive on Saturday. Ground pickups on Saturday have the ability to be delivered on Monday….

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National Hardware Show 2017

  In just one trip to the National Hardware Show, discover thousands of brand-new products, see the biggest brands, and join the entire hardware & home improvement industry—under one roof.  National Hardware Show is held once a year in Las Vegas and Refund Retriever will be there May 9, 2017 to May…

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ASD Market Week 2016

  ASD Market Week is the most comprehensive business to business trade show that brings the world’s widest variety of retail merchandise together under one roof.  ASD Market Week is held twice per year in Las Vegas and Refund Retriever will be there July 31, 2016 to August 3, 2016…

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How does the cost of transportation impact your business?

If you had visited the Refund Retriever booth at WooConf or Channel Advisor’s Catalyst this past year you had the chance to play a frustrating hook and ring game. It’s a fun little game we brought to provide some entertainment and we had a huge request from people to have…

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