UPS defines a residential surcharge as a residential delivery made to a home, including a business working out of a home. Furthermore, an added shipping charge will apply for each residential delivery. However, this fee applies in two cases. If either the delivery address entered or the actual delivery address…
A FedEx residential surcharge applies to shipments addressed to homes or private residences, including locations where business is conducted from home or shipments where the shipper designates the delivery address as residential. UPS and FedEx charge a higher price for residential addresses. In short, this additional charge is due to…
FedEx demand surcharges were traditionally only implemented during seasons with high shipping volumes. Unfortunately, FedEx demand surcharges are being applied on a year-round basis. The COVID-19 pandemic continues to reshape transportation worldwide. FedEx has kept commerce moving and delivered shipments throughout this trying time. As we enter another holiday peak…
UPS continues to modify its pricing. UPS demand surcharges are enormous costs for shippers. UPS started adding to its Peak Surcharges for international and US domestic packages. These modifications are significant and will undoubtedly impact many shippers. UPS Demand Surcharge for 2025-2026 An additional UPS Demand Surcharge will apply to…
Many shippers open their weekly UPS invoices to find a few surprises in the form of a UPS large package surcharge. Therefore, we are going to examine this surcharge in more detail. What is a large package surcharge? What is the cost? How can we negate the charge to lower…
As most shippers know, UPS provides additional delivery confirmation services as a value-added service. Of course, an additional charge applies for each service. A shipper can confirm the delivery of their packages in more detail with the following UPS value-added services. So then, let’s look at some options like UPS…
If your company ships to remote or rural areas, you may have noticed extra fees on your shipments—these are the UPS Delivery Area Surcharges (DAS) and Extended Delivery Area Surcharges (EDAS). UPS adds these fees to packages that are picked up or delivered to specific ZIP codes. Let’s break down…
Accessorial fees and surcharges are a considerable part of any shipper’s yearly shipping costs. Many shippers see these as a part of doing business, but there are many fees that you, as a shipper, can stop. The FedEx address correction fee is our topic of discussion here. Address corrections happen…
What is a FedEx Delivery Area Surcharge? As a FedEx shipper, there is a 99% chance that you have seen a DAS or delivery area surcharge fee on your FedEx invoice. A delivery area surcharge applies to shipments intended for select U.S. ZIP codes. DAS also applies to FedEx Express…
The Amazon Order Defect Rate (ODR) is a key performance metric used to measure the health of a seller’s account. A high ODR can result in account suspension, while a low ODR can improve a seller’s chances of winning the Buy Box. What is the Amazon Order Defect Rate (ODR)?…
In the world of shipping and logistics, efficiency and reliability are paramount. For businesses seeking a dependable and cost-effective solution for their shipping needs, USPS Ground Advantage emerges as a compelling option. Announced in July 2023, this service offered by the United States Postal Service (USPS) provides businesses with benefits…
Here’s a quick tip: Be Sure the Driver Scans Every Package when they pick up your packages. Instruct the driver to scan every package and then the UPS end-of-day report slip. This will reduce risk on your part and may save you money in the long run. How? Read on…
A FedEx invalid account fee applies if the shipper does not provide a valid or accurate FedEx account or credit card number for the selected billing option. For FedEx Ground, this includes requests to bill accounts without a U.S. or Canadian billing address. This FedEx missing or invalid account surcharge…
Shippers must understand FedEx termination fee provisions and how they affect small parcel shipping. FedEx agreements are not easy to understand. Therefore, we will explore a FedEx termination fee and some options if one presents a new FedEx agreement. What is a FedEx Termination Fee? Early termination language is a…
If you’re new to the shipping world, you probably wonder what USPS postal zones mean. It is the U.S. Postal Service’s way of determining the distance between a parcel’s destination address and its origin. The USPS( United States Postal Service) covers every square mile of the U.S. Since January 2019,…
An effective Amazon feedback request strategy is vital to success. Strategies will boost your reviews from a marketing standpoint and understand customer behavior. Now, unsolicited reviews are fantastic. But leaving your “Digital Word Of Mouth” to chance can be considered a rookie move. As a vendor, your number one priority…
Amazon FBA PPC strategies are very important to the success of your business. If you’re an e-commerce vendor who sells on Amazon’s Fulfillment By Amazon (FBA) service and platform, the biggest fulfillment platform in the industry, you would know the most crucial goal is successful conversions and sales. The aim…
Many shippers contact us with questions about shipping insurance. To start, FedEx does not offer shipping insurance. FedEx offers additional declared value. So let’s get a better idea of the rules for FedEx declared value. FedEx Declared Value Cost for 2025 When you use FedEx declared value, the cost is…
Have you looked at your UPS agreement? When was the last time you compared the agreement discount rates to an actual invoice charge? How can you approach a UPS shipper agreement negotiation with confidence? Most shippers find agreements too complex or structured in a way that is too confusing to…
FedEx earned discounts and base discounts are the main focus of any contract negotiation. As part of a three-part series, Refund Retriever unveils FedEx agreements and contracts’ black and white details. We are breaking down the general outline of FedEx agreements to make understanding them much more straightforward. We review the…
What does the future hold? How does the changing parcel landscape impact your profitability? Looking ahead, it’s becoming increasingly clear how vital shipping data is to a shipper’s business. Many shippers want to know UPS vs. FedEx rates, which is better. You can identify how much you ship when you…
What is Prime Day? Prime Day is Amazon’s annual shopping event, exclusive to Prime members, offering significant discounts across various products. Held mid-July, Prime Day features deals on electronics, home goods, fashion, and more, often surpassing Black Friday in sales and discounts. It’s a global event with special promotions, limited-time…
E-commerce has seen incredible growth in the past few years, and this booming industry is evolving every day. Thankfully, that means selling platforms and corresponding software tools are constantly improving to help make it easier for online retailers to find success, and boost revenue. Let’s break down how SellerActive can…
Coming on the heels of the 2021 FedEx shipping increases, the 2021 UPS Rate Increase is here! UPS announced increases in the 2021 shipping rates. In short, the rates for UPS ground, air, and international services will increase an average net 4.9% effective December 27, 2020. In addition to daily package rates increasing,…
COVID-19 has stimulated an increase in residential deliveries across the U.S. As a result, FedEx is experiencing extremely high demand and increased operating costs. Therefore, you will see a rate increase on FedEx One Rate pricing effective May 2, 2022. The new FedEx One Rate 2022 price increase base rates will…
When shipping a package, typically, you think of the big guys. FedEx, UPS, and USPS. If you haven’t considered or implemented regional parcel carriers, you might leave money on the table. A regional parcel carrier is a package delivery company that is usually cheaper, more flexible, and more responsive than…
There are shipping terms the carriers use that often cause the most experienced shipper to pause and think. One of these terms that I regularly forget is girth. So today, we are going to explain the girth of a package and why it is crucial. Girth is essentially the circumference…
Previously, we learned that the last mile or final delivery of packages, regardless of distance, is truly where costs add up. Coincidentally, that last mile varies from a few blocks to hundreds of miles. This is where UPS SurePost and FedEx SmartPost (FedEx Ground Economy) can help. SmartPost is a…
Online shippers face many obstacles in today’s complicated multi-channel world. Knowing how to handle shipping delays will turn customer service issues into a competitive advantage. Shipping delays before and during transit are two of the most frequent problems online business owners experience. Buyers do not like shipping delays; however, it…
How can a company save money on UPS even with a bad UPS agreement? There are many reasons that shippers cannot get the best-in-class pricing for UPS or FedEx. They could not have significant volume, less-than-desirable package characteristics, or be located in a remote area. Let us explore some options…
Is your UPS spend higher than it should be? Have you noticed that the increase in shipping volume and overall shipping costs seem to be increasing at different rates? If so, we will review some strategies to help reverse this trend and give shipping a competitive advantage. If your UPS…
Shipping is an essential part of all e-commerce companies and most other industries. As a result, what would happen if your FedEx account was hacked? A FedEx security breach could be disastrous for any company. Let’s examine some best practices to prevent unauthorized FedEx access by hackers that are attempting…
Ground and express packages have a guaranteed delivery date and time whenever your business ships with UPS. If your late UPS package arrives even one minute after the guarantee, you are entitled to a full refund. UPS calls this a guaranteed service refund, or GSR for short. According to the…
Whenever your company ships with FedEx Express or Ground, you have a guaranteed delivery date and time. You are entitled to a full refund if the package is delivered even one minute late. To emphasize, FedEx will NOT notify you of the late package nor voluntarily give you money back….
In a previous blog post, we discussed the UPS CWT services, and now we will go over UPS Hundredweight surcharge fees. Hundredweight CWT is a cost-effective delivery for non-palletized, multiple-package shipments that weigh 100 to 500 pounds. As a rule, UPS Hundredweight CWT has a 150-pound maximum weight per package….
In our previous blog, we covered the basic outline of a UPS agreement and the discount incentives on the published shipping rates. In part two, we will outline a few more essential points that you will need to understand to begin a fair and balanced UPS shipper contract negotiation. Accessorial…
As the year quickly passes us by, it’s evident that commerce is experiencing a lot of change… and will continue to. Though this change can appear fast and furious to online sellers, it’s this same change that presents the opportunity for e-commerce businesses to be profitable and successful. The question…
With Amazon having scored the majority of e-commerce sales last year, Amazon sales keep rising. Therefore, it’s no surprise that marketplace selling is big business. Robust inventory assortment and management can help sellers strengthen their eBay sellers strategy, yet these key details alone won’t help marketplace sellers reach their fullest…
