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Do you ship? Get the refunds you deserve!

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Do you ship? Get the refunds you deserve!

Sign up, sit back, get paid.


Hurricane Harvey – FedEx, UPS, USPS Impact      

By Last updated on: January 17, 2019

Everyone here at Refund Retriever weathered the storm and we are moving forward. We experienced no disruption in services, all FedEx and UPS parcel auditing was unaffected thanks to our brilliant programmers and infrastructure.  

Feel free to call us at 800-441-8085 if you have any questions. Some of us are out helping the community with debris removal and drying out many of the flooded houses in our area. Our offices are located in the Meyerland area of Southwest Houston, some nearby neighborhoods were completely submerged but our offices were luckily spared.  

If you are looking for information on your deliveries, we have compiled some information below. Many locations around the greater Houston still have no pickups or deliveries. Check the following links below to see if your zipcodes are still being affected.  



USPS: Houston
All Priority Mail Express service to 3-digit ZIP Code 777 is suspended until Wednesday, Aug. 30, at 5 p.m.

Updated closures/impacted offices: All Post Offices, stations, branches and finance units in the 3-digit ZIP Code of 777 have suspended retail and delivery operations until further notice. This impacts Post Offices with ZIP Codes beginning with 770, 772, 773, 774, 775, 776 and 778.


What can Refund Retriever do for you?

Our proprietary guaranteed service refund and billing mistake software can lower your overhead the day you sign up. Rising freight costs and transportation impact your bottom line. If your package is even 60 seconds late, you are entitled to a full refund for the shipping costs. Refund Retriever will find these late UPS and FedEx deliveries and will ensure you get a full credit.

Contact Refund Retriever to gain insight on your rising logistics costs. Refund Retriever was founded in 2006 in Houston, Texas and can provide a full suite of accessorial charge reports and discount rate analysis to reduce your shipping costs.

How Refund Retriever Works?

Brian Gibbs

Author Brian Gibbs

More posts by Brian Gibbs

Brian Gibbs | President of Refund Retriever

Brian Gibbs founded Refund Retriever in 2006 while running his first eBay-based business and seeing the shortcomings of other shipment auditing companies. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. After graduating from Texas A&M University in 2001, he graduated from the University of Houston in 2004 with a JD and MBA. Gibbs has been featured in Forbes, Entrepreneur, and other publications discussing parcel auditing, shipping, e-commerce, and more. Learn more at or call (800) 441-8085 for more information.

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