Late Package Refunds
Refund Retriever’s UPS auditing automatically detects shipment issues, applies for UPS GSR refunds, and verifies those refunds appear as UPS credits.
Duplicate Charges
We will monitor for UPS packages with two separate charges. These are usually on different invoices and months apart; we will see them and get you a full refund.
Un-shipped Charges
Did UPS charge for a label you created but never shipped? This happens all the time. If we don’t see a credit or tracking event, we will get you a refund.
Reports & Analytics
We will provide 24-7 access to detailed reports covering all aspects of your UPS shipping activity and verifying your discounts.
Here is an example of two UPS invoices that have credits.
With our UPS auditing, you will see the GSR late package refund credits directly on the UPS invoices each week. You can look at the detail and see each tracking number with the amount refunded as well.
Our logistics UPS auditing covers these UPS services:
Express:
- UPS Next Day Air Early A.M.
- UPS Next Day Air
- UPS Next Day Air Saver
- UPS 2nd Day Air A.M.
- UPS 2nd Day Air
- UPS 3 Day Select
- UPS Worldwide Express Plus
- UPS Worldwide Express
- UPS Worldwide Expedited
Ground:
- UPS Ground
- UPS Ground with Freight Pricing
- UPS Hundredweight Service
- UPS Worldwide Saver
- UPS Standard
Freight:
- UPS Next Day Air Freight
- UPS 2nd Day Air Freight
- UPS 3 Day Freight
- UPS Air Freight Direct
- UPS Air Freight Consolidated
- UPS Worldwide Express Freight