Late Package Refunds
Refund Retriever will automatically detect issues with your shipments, apply for FedEx meney-back guarantee refunds, and verify those refunds appear.
Duplicate Charges
We will monitor for FedEx shipments with two separate charges. These are usually on different invoices and months apart, we see them and get you a full refund.
Billing Mistakes
We will monitor for FedEx shipments for bogus surcharges that include residential, DIM weight, address correction mistakes, etc and get you a full refund.
Reports & Analytics
We will provide 24-7 access to detailed reports covering all aspects of your shipping activity, giving you an accurate picture of what’s happening and verifying your discounts.
FedEx Auditing and Refunds
Your FedEx refunds will show up directly on the same invoice in which the original charges appeared. The refunds will reduce the amount you owe on that invoice. If you pay with a credit card, no problem. The credits will appear as credits on that statement.
Our logistics FedEx auditing covers these FedEx services:
Express:
- FedEx First Overnight
- FedEx Priority Overnight
- FedEx Standard Overnight
- FedEx 2Day A.M.
- FedEx 2Day
- FedEx Express Saver
- FedEx International First
- FedEx International Priority
- FedEx International Economy
Ground:
- Ground
- Home Delivery
- International Ground
Freight:
- FedEx First Overnight Freight
- FedEx 1Day Freight
- FedEx 2Day Freight
- FedEx 3Day Freight
- FedEx International Economy Freight
- FedEx International Priority Freight