FedEx provides three options when shippers require a signature upon delivery. Each delivery option has various costs and requirements. Indirect Signature Required, Direct Signature Required, and Adult Signature Required. However, Indirect Signature Required is only available to residential addresses. For destinations other than the U.S. and Canada, costs for Indirect…
In 2011, United Parcel Service began charging more to handle oversized packages. Over maximum limit packages are heavier or larger than average, therefore costing UPS more internally to process. They are passing on the cost to the shippers and making more profit. How much is the UPS over maximum charge?…
With FedEx and UPS increasing their rates yearly, understanding your shipping contracts is very important. Did the carriers create the complexity in these to increase their profits? When was the last time you read through your carrier contract? With most FedEx and UPS contracts, there are two main types of…
Did you know that sometimes Ground service can be as fast as Express service, but at a fraction of the cost? We have first-hand experience with this. To help you find these same money-saving opportunities, we have a Shipping Service Optimization report that assists you by identifying routine shipments that…
All FedEx ground and express packages are guaranteed to arrive on time, or it’s free. Once you identify that a package was delivered late, requesting a FedEx Late Delivery Refund on the FedEx Money Back Guarantee is the next step to getting your money back. The request must be within…
