Refund Retriever provides a great service for our company. The refunds we receive add up over time and would not have previously been discovered. There is no risk and they do all the work. We are no longer leaving refunds left unclaimed, and now we keep our small package service providers accountable for the delivery schedule they promise.
We’ve been using Refund Retriever for a few years now, and we’re very happy with their service. They basically audit all of our shipments, and request refunds from UPS and Fedex when they discover a late shipment. These are refunds we never would have requested on our own, so it’s a huge benefit to our company. And we only pay them a percentage of the fees that get refunded, so if they are not able process any refunds on your behalf, we owe them nothing. Highly recommended, all ecommerce companies should use this service!
Refund Retriever is a fantastic service that takes a large portion of the stress and worry out of shipping. They truly go out of their way to work for you, and their support is pleasant and helpful. I would recommend Refund Retriever to anyone that ships in nearly any capacity without question. Highly recommended!