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Can Retailers Compete Against Free Shipping?

July 25, 2018

If you’re a small business owner, it can be frustrating to compete with the big box stores and large retailers, especially during the holidays. E-Commerce businesses like Amazon can offer free shipping to their customers due to the large amount of product they move every day. Luckily, there are several strategies that smaller stores can implement to increase foot traffic, earn customer loyalty, and even boost revenue.

● Provide Personalized Services
An e-commerce retailer like Wal-Mart can’t help customers choose the best sunglasses or give a hands-on demonstration of how a new gadget works. Enhance your customer service skills and shoppers will leave your store satisfied and confident in their purchases. If you sell headbands or accessories, provide mirrors for an easy try-on.

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