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Do you ship? Get the refunds you deserve!

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Do you ship? Get the refunds you deserve!

Sign up, sit back, get paid.


Amazon Seller Refunds

By Last updated on: February 29, 2024

Since 2006, Refund Retriever has been in the late delivery refund business, and we are proud to announce a new service offering. Refund Retriever now audits Amazon seller accounts to help identify and recover refunds for Amazon sellers. Refund Retriever customers can now add FBA refund service in less than 5 minutes. Start your service today.

With the help of an industry leader, we ensure every FBA product you’ve listed on Amazon is either in stock, sold, or receives a full refund. Our system will track the entire product cycle for each of your items. This tracking process ensures all inventory is accounted for, and you receive refunds for everything you deserve.  

We file personalized, manual claims to get money back to your Amazon FBA. Immediately recover funds within 48 hours. Furthermore, our Amazon seller refunds have no long-term commitments or monthly fees.

Amazon Seller Refunds

What Amazon seller refunds are possible?

– Lost Inventory  

Amazon indeed loses inventory. Sometimes, they find it, while often, they don’t. Our process identifies products Amazon lost but never reimbursed the account. Then, file a dispute to receive the refund you deserve.  

  • Lost in Transit
  • Lost in the warehouse
  • Unfair reimbursement

– Damaged Inventory  

When a fulfillment center damages products, Amazon should reimburse the product’s value. Incidentally, this doesn’t always happen automatically.

  • Damaged item in the warehouse
  • Disposed by Amazon
  • Unfair reimbursement

– Customer Returns

Amazon automatically deducts the order amount from your seller account if a customer initiates a return. Consequently, if the customer doesn’t return the product to the Amazon warehouse, Amazon must reimburse you.

  • Refunded orders (not returned within 60 days)
  • The customer refunded more than paid
  • Wrong item returned
  • Chargeback not refunded

Overages & Discrepancies

  • Removal Orders
  • Incorrect weights and dimensions 
  • Overcharged orders

– Inbound Shipments

  • Canceled Shipments
  • Receiving discrepancy
  • Inbound shipment damaged by carrier

What do FBA Amazon seller refunds cost?

The fee for our Amazon seller refund service will be 30% of the refunds recovered by our team. There are no other fees; in addition, you can cancel at any time. No monthly, set-up, or cancellation fees. Strictly performance-based like our FedEx and UPS refund service.

Does Amazon allow this?

Yes, they do. All cases will receive a manual submission to Amazon Seller Central by live humans. This assures that we do not put undue hardship on the great folks at Amazon Seller Central. Notably, this complies with Amazon’s terms of service.

In summary, we start auditing your Amazon FBA account and download the past 18 months’ sales to find discrepancies. Follow this link, and let’s start seeing Amazon seller refunds!

Brian Gibbs

Author Brian Gibbs

More posts by Brian Gibbs

Brian Gibbs | President of Refund Retriever

Brian Gibbs founded Refund Retriever in 2006 while running his first eBay-based business and seeing the shortcomings of other shipment auditing companies. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. After graduating from Texas A&M University in 2001, he graduated from the University of Houston in 2004 with a JD and MBA. Gibbs has been featured in Forbes, Entrepreneur, and other publications discussing parcel auditing, shipping, e-commerce, and more. Learn more at or call (800) 441-8085 for more information.

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