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Best Shipping Box Quality for FedEx and UPS

By Last updated on: December 7, 2021

As a business owner, the most important thing about a cardboard shipping box is that it gets your products to your customers safely. You want your box quality to withstand the shipping and transportation process. When shipping with FedEx and UPS, how can you ensure your boxes won’t wind up crushed when they arrive at their destinations? 

Estimated reading time: 5 minutes

We’ll walk you through what makes up the best shipping box quality, what your boxes’ minimum crush test should be for FedEx and UPS, and when you should use double-wall vs. single-wall boxes.

What Makes up Box Quality

Before we jump into minimums for FedEx and UPS, let’s talk about box quality and why it matters. 

Each shipping carrier has maximums and minimums for both package weight and package dimension. For most e-commerce businesses, your product will most likely fall within the acceptable ranges. But when it comes to box quality, shipping carriers like FedEx and UPS don’t have set minimums or maximums. Each carrier simply requires that your shipping box be sturdy and undamaged. They also rely on the customer to properly and securely pack their own boxes before shipping. This leaves your box choices wide open. Let’s take a look at how to find the appropriate box quality for your product.

The packaging industry has two major ways of measuring the strength and durability of a cardboard shipping box. The industry uses two tests designed to determine the same thing but in different ways. The tests tell you how much pressure your box can take before it breaks.

The Edge Crush Test (ECT)

The Edge Crush Test, also referred to as ECT, was designed to test and measure the durability of a corrugated cardboard box. It works by applying pressure to either the top or bottom of the box and seeing how much it can withstand when vertical before collapsing.

The ECT tests the strength of a shipping box from top to bottom. This is important for when boxes are stacked on top of each other when shipped in pallets. Invented in the 1990s, the ECT is the most common test used. As a result, 32 ECT is the most common corrugated box sold. 

Boxes with a 32 ECT can hold up to 40 pounds. Both FedEx and UPS accept 32 ECT boxes. If your product weighs more than 40 pounds, shipping carriers recommend using higher ECT boxes.

The Mullen Test

The Mullen Test, or Bursting Test, tests the bursting strength of a corrugated cardboard box. It determines how much pressure the walls of a shipping box can handle before it bursts. With this test, corrugated boxes must have a minimum base weight requirement meaning they’ll be heavier boxes by default compared to boxes measured by the ECT.

While the standard result of the ECT is 32, the standard result of the Mullen test is 200# — measured in pounds. The higher the number, the stronger the box. While the ECT focuses on how a box will hold up while stacked, the Mullen test focuses on how a box will hold up when being handled individually, including when it’s handled roughly and how much weight it can hold.

Both FedEx and UPS accept 200# boxes. If your product weighs more than 40 pounds, shipping carriers recommend using higher Mullen Test-rated boxes.

Best Shipping Box Quality

Double-Wall vs. Single-Wall Boxes

Now that we’ve established the two major tests the packaging industry uses to measure cardboard shipping box strength, let’s dive into when you should use double-wall or single-wall boxes.

What’s the difference between the two types? Double-wall boxes have two layers of corrugated fluting. These boxes are most commonly used for heavy-duty shipping. The thicker the box’s walls, the sturdier the box. But don’t be fooled by the name. Even though they are used for heavy-duty products, double-wall boxes must still measure up to the ECT or Mullen test.

Single-wall boxes have just one layer of corrugated fluting. These boxes are still sturdy but have a limit to the weight they can hold. Single-wall boxes are the most commonly used for e-commerce business owners. 

Boxes to Avoid

Boxes not measured with the ECT or Mullen Test

When you’re shopping for boxes online, you’ll see most likely the product specifications in the details of each product description. Most corrugated boxes have a 32 ECT or 200# specification. This measurement is like having the packaging industry’s stamp of approval. Without that spec on the page, you run the risk of ending up with boxes that aren’t sturdy or durable.

Boxes that hold less than 40 pounds

A standard corrugated box should have 32 ECT or 200# meaning it can hold up to 40 pounds worth of product. Most boxes that have the 32 ECT stamp can hold a range of weight from 30 pounds up to 65 pounds. However, if you opt to use a box that can hold no more than 30 pounds you may have crushed shipping boxes and angry customers to deal with later.

Used boxes

Don’t sacrifice box quality just to save a few dollars. Used boxes may have more dents and bruises than a new one. It’s best to avoid the stress of wondering whether or not the product you worked so hard on will make it to its destination in one piece.

Best Shipping Box Quality Conclusion

When shopping for shipping boxes, remember to look for the packaging industry’s stamp of approval. 32 ECT and 200# boxes are the most common boxes accepted. They’ll hold up to 40 pounds of weight. Brandable Box shipping boxes are made from 100% recycled materials and have a 32 ECT. It’s the best of both worlds. For an in-depth guide on everything you need to know about the best shipping box quality, check out this free guide.

Best Shipping Box Quality

Refund Retriever loves Brandable Box! If you’ve ever seen us at a tradeshow, you’ve seen our DIY screen printed boxes. We’ve been ordering our branded boxes from Brandable Box ever since we met them at IRCE 2019. Everyone has raved about not only the quality of the boxes but also the quality of the logos printed directly on them! If you are interested in getting custom logo boxes with Brandable Box, use code: RR20%OFF to save 20% on your first order.

The Brandable Box Team

Author The Brandable Box Team

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Our team is dedicated to helping businesses of any size get access to recycled, custom packaging easily and affordably. Your business is more than just your product. Each touchpoint you have with your customer is an extension of your brand — that includes your shipping boxes. We help you create boxes that will impress your customers from the very start.

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