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Refund Retriever Blog: FedEx & UPS shipment Auditing and Refunds

What is a UPS Residential Surcharge?

UPS defines a residential surcharge as a residential delivery made to a home, including a business working out of a home. Furthermore, an added shipping charge will apply for each residential delivery. However, this fee applies in two cases. If either the delivery address entered or the actual delivery address…

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What is a FedEx Residential Surcharge?

A FedEx residential surcharge applies to shipments addressed to homes or private residences, including locations where business is conducted from home or shipments where the shipper designates the delivery address as residential. UPS and FedEx charge a higher price for residential addresses. In short, this additional charge is due to…

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