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Refund Retriever Blog: FedEx & UPS shipment Auditing and Refunds

FedEx Ground Unauthorized Package Charge Increases and Rules

The FedEx Ground Unauthorized Package Charge is a fee rarely seen by shippers, but when it appears, a shipper will take action immediately! FedEx recently announced general changes to surcharges on unauthorized shipments that require additional handling. Generally, FedEx announces these fee increases in September each year, which go into…

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UPS & FedEx Collect on Delivery (C.O.D)

Collect on delivery is available with UPS and FedEx small parcel shipping services. UPS & FedEx C.O.D. service allows you to sell to customers without extending credit or requiring prepayment. C.O.D. service is available on an individual package basis for most service levels. FedEx and UPS deliver the C.O.D. package…

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UPS Remote Area Surcharge

The UPS Remote Area Surcharge is an additional fee applied to shipments that are destined for locations considered difficult or expensive to serve. These areas are typically far from major transportation hubs, may require extra handling, or involve longer delivery routes. The UPS Remote Area Surcharge applies to deliveries to…

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FedEx & UPS Late Fees

As with all vendors, FedEx and UPS require prompt payment. The current FedEx late fee is 9.9%, and the UPS late fee is 9.9%. However, UPS will increase the late payment fee to 9.8% and apply fees to check payments and paper invoices. Let’s dive into these additional shipping fees….

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UPS Audit Fee: Shipping Charge Correction Audit Fee

In June 2018, UPS increased a few surcharges and announced a new shipping charge correction audit fee. A UPS audit fee will be charged when the average shipping charge correction during a week exceeds $1.00 per package, subject to a shipping charge correction. This Shipping Charge Correction Audit Fee does…

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