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What is UPS Direct Delivery Only?

By Last updated on: March 4, 2024

UPS offers many delivery options to suit your business needs. Direct delivery only (DDO) is what the name indicates; all your parcels are delivered directly to you, the shipper, or the consignee.

What is UPS Direct Delivery Only?

Direct delivery only guarantees a package is delivered to the residential or commercial address you furnish. This service prevents recipients from redirecting packages and UPS drivers from rerouting deliveries when recipients are not available.

Direct delivery only packages do not require a signature, so unless you need one, these shipments are eligible for Driver Release or Letter Box Release, if available.

Packages that cannot be delivered will ultimately be returned to the shipper directly.

What is the cost of UPS Direct Delivery?

The UPS direct delivery only surcharge costs an additional $2 per package. 

UPS Direct Delivery Only

What UPS services can you use? 

UPS DDO is only available for all domestic services other than UPS Surepost. It is available for ground, next day, second, and 3-day. Additionally, UPS DDO is available for international shipments that are not freight. Therefore, DDO is available for worldwide express, worldwide saver, and standard to Mexico and Canada. 

UPS DDO in a nutshell

Product safety is one of the necessities when it comes to shipping. Using UPS Direct Delivery Only as a shipping option can help store owners ship costly items securely. It ensures the shipment is delivered directly to the delivery address provided by the buyer while placing the order. The UPS delivery driver is not permitted to change the delivery address or even deliver the package to someone else if the buyer is unavailable at the address.

It is an excellent option for shippers whose shipments are time-sensitive or high-priority and don’t want any possible reroute. The service allows you to send parcels only to residential or commercial addresses that you provide as the sender.

Brian Gibbs

Author Brian Gibbs

More posts by Brian Gibbs

Brian Gibbs | President of Refund Retriever

Brian Gibbs founded Refund Retriever in 2006 while running his first eBay-based business and seeing the shortcomings of other shipment auditing companies. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. After graduating from Texas A&M University in 2001, he graduated from the University of Houston in 2004 with a JD and MBA. Gibbs has been featured in Forbes, Entrepreneur, and other publications discussing parcel auditing, shipping, e-commerce, and more. Learn more at or call (800) 441-8085 for more information.

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