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UPS Delivery Confirmation Services

By Last updated on: January 18, 2024

As most shippers know, UPS provides additional delivery confirmation services as a value-added service. Of course, an additional charge applies for each service. A shipper can confirm the delivery of their packages in more detail with the following UPS value-added services. So then, let’s look at some options like UPS Adult Signature Required as a shipper you have available. 

UPS Signature Required

The shipper may request UPS to obtain the recipient’s signature on delivery. UPS may accept, at its sole discretion, a signature, other electronic acknowledgment of receipt, or authorization to release without a signature upon delivery.


UPS Adult Signature Required

A shipper can request UPS to obtain the signature of an adult 21 or older. UPS may request photo identification indicating the recipient’s age before completing the final delivery. 

Once UPS obtains the adult signature and hands off the parcel, the shipper receives a notification. Shippers can view the signature and delivery details on the UPS tracking page.

All packages that contain alcohol or firearms are required to use UPS Adult Signature Required. UPS Adult Signature Required is available on domestic and international shipments.

UPS Delivery Confirmation
UPS Delivery Confirmation
2022 UPS Delivery Confirmation Costs

UPS Proof of Delivery

Proof of Delivery for a shipment can be requested after the shipment has been delivered by calling
1-800-PICK-UPS. Evidence of Delivery information includes delivery time, full delivery address, and name and signature of the person who accepted the shipment. Data can be provided via email, fax, or mail and is subject to a charge assessed by the shipper. The cost will be $3.00 per package. Subsequently, similar information is free if you track your shipment at

UPS Adult Signature Required
– Proof of Delivery for a shipment can be requested after the shipment has been delivered by calling
1-800-PICK-UPS® (1-800-742-5877).
– Proof of Delivery includes the time of delivery, full delivery address, and the name and signature of the
person who accepted your shipment, if available.
– Information can be provided via email, fax or mail and is subject to a charge which will be assessed to
the shipper.
– Similar information is available for no charge when you track your shipment at

COVID-19 UPS Signature Changes

UPS’s signature Required guidelines are temporarily adjusted in employee and customer safety interests. Consignees will no longer need to sign for UPS Signature Required deliveries. However, the driver will still make contact with the consignee. The consignee must be present at the delivery and acknowledge that UPS is making a delivery. Also, show a government-issued photo ID if applicable.

Today’s e-commerce companies need as many tools as possible to provide the best customer service and confidence that the product will arrive with 100% accuracy. Accordingly, UPS delivery confirmation is an excellent tool for this. 

UPS Signature Requirement Benefits

The visibility of shipping data to understand the impact of fees such as UPS Delivery Confirmation and UPS Signature Required is critical to efficient shipping cost management. Visibility allows proper decision-making and ultimately lowers costs.

  • Peace of mind: High-value or dangerous shipments are necessary. The shipper and recipient can verify the package arrived safely.
  • Reliable delivery: Shipments containing alcoholic beverages or firearms in the wrong hands are dangerous. UPS Adult Signature Required helps the shipper ensure the package delivery is successful without any undue risk.

Refund Retriever has the refund technology and reporting shippers require. Let our UPS reporting reveal shipping intelligence never experienced before. In summary, your business can start discovering the benefits of our knowledge and technology. Contact us at Refund Retriever to reduce your FedEx or UPS spend.

FedEx Delivery Signature Options
Brian Gibbs

Author Brian Gibbs

More posts by Brian Gibbs

Brian Gibbs | President of Refund Retriever

Brian Gibbs founded Refund Retriever in 2006 while running his first eBay-based business and seeing the shortcomings of other shipment auditing companies. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. After graduating from Texas A&M University in 2001, he graduated from the University of Houston in 2004 with a JD and MBA. Gibbs has been featured in Forbes, Entrepreneur, and other publications discussing parcel auditing, shipping, e-commerce, and more. Learn more at or call (800) 441-8085 for more information.

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