As most shippers know, UPS provides additional delivery confirmation services as a value-added service. Of course, an additional charge applies for each service. A shipper can confirm the delivery of their packages in more detail with the following UPS value-added services. So then, let’s look at some options like UPS Adult Signature Required as a shipper you have available.
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UPS Signature Required
The shipper may request UPS to obtain the recipient’s signature on delivery. UPS may accept, at its sole discretion, a signature, other electronic acknowledgment of receipt, or authorization to release without a signature upon delivery.
| 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
| $5.00 | $5.25 | $5.55 | $5.90 | $6.35 | $6.75 |
UPS Adult Signature Required
A shipper can request UPS to obtain the signature of an adult 21 or older. UPS may request photo identification indicating the recipient’s age before completing the final delivery.
Once UPS obtains the adult signature and hands off the parcel, the shipper receives a notification. Shippers can view the signature and delivery details on the UPS tracking page.
All packages that contain alcohol or firearms are required to use UPS Adult Signature Required. UPS Adult Signature Required is available on domestic and international shipments.
| 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
| $6.50 | $6.35 | $6.70 | $7.15 | $7.65 | $8.15 |
UPS Proof of Delivery
Proof of Delivery for a shipment can be requested after the shipment has been delivered by calling
1-800-PICK-UPS. Evidence of Delivery information includes delivery time, full delivery address, and name and signature of the person who accepted the shipment. Data can be provided via email, fax, or mail and is subject to a charge assessed by the shipper. The cost will be $3.00 per package. Subsequently, similar information is free if you track your shipment at ups.com.
COVID-19 UPS Signature Changes
UPS’s signature Required guidelines are temporarily adjusted in employee and customer safety interests. Consignees will no longer need to sign for UPS Signature Required deliveries. However, the driver will still make contact with the consignee. The consignee must be present at the delivery and acknowledge that UPS is making a delivery. Also, show a government-issued photo ID if applicable.
Today’s e-commerce companies need as many tools as possible to provide the best customer service and confidence that the product will arrive with 100% accuracy. Accordingly, UPS delivery confirmation is an excellent tool for this.
UPS Signature Requirement Benefits
The visibility of shipping data to understand the impact of fees such as UPS Delivery Confirmation and UPS Signature Required is critical to efficient shipping cost management. Visibility allows proper decision-making and ultimately lowers costs.
- Peace of mind: High-value or dangerous shipments are necessary. The shipper and recipient can verify the package arrived safely.
- Reliable delivery: Shipments containing alcoholic beverages or firearms in the wrong hands are dangerous. UPS Adult Signature Required helps the shipper ensure the package delivery is successful without any undue risk.
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