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Refund Retriever Blog: FedEx & UPS shipment Auditing and Refunds

UPS Demand Surcharges

UPS continues to modify its pricing, and Demand Surcharges have become a major cost for many shippers. What was once tied primarily to the busy holiday shipping season has evolved into a broader pricing strategy that can affect shipping costs year-round. UPS has continued adding and adjusting Demand Surcharges for…

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FedEx Demand Surcharges

FedEx demand surcharges were once reserved for the busiest shipping periods of the year. Today, they have become a more frequent part of the carrier’s pricing strategy. FedEx points to sustained shipping demand, higher operating costs, and continued growth in residential deliveries as the primary drivers behind these additional fees….

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FedEx Dimensional Weight (DIM)

Dimensional (DIM) weight pricing is the carriers’ way of encouraging parcel shippers to optimize box sizes. We also like to call this billable weight. This discourages wasted space inside the boxes, which destroys room in their trucks. The package’s DIM weight replaces the billable weight if it’s higher than the…

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How to Find Your FedEx Credits

Many clients ask us how to find the credits for their FedEx late delivery refunds. Refund Retriever automatically identifies eligible shipments covered by the FedEx Money-Back Guarantee, submits refund requests on your behalf, and tracks the credits until they are issued. Once approved, FedEx applies the refund credit directly to…

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