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Combatting Dreaded Porch Pirates With UPS My Choice

By Last updated on: October 5, 2021

Estimated reading time: 4 minutes

So it’s that time of year again, time to embrace UPS My Choice. Millions of shoppers are adding gifts into electronic shopping carts and having everything conveniently delivered to their doorstep. Let’s face it, and it is so much more convenient to have items delivered. Who has time to battle for a parking space to find out the one thing you are looking for is unavailable?

But how do you help reduce the possibility of packages being stolen off the doorstep while at work? The easiest option is to have your packages sent to the place you are most likely to be during delivery hours. For many people, this is not achievable. UPS has a service that might help, UPS My Choice.

What is UPS My Choice?

UPS My Choice is a free service that gives the receiver more control over deliveries. Once you set up an account on UPS.com, members can receive an email or text message the day before a shipment arrives and delivery notification. Additional options include the ability to re-route most packages to a workplace, the neighbor’s house, or a nearby UPS Access Point. Members can also provide further instructions for the UPS driver to drop deliveries on the back porch or side of a garage.

UPS My Choice notification that a package will be arriving tomorrow.

Notification that offers us a live map view of where our package is.

UPS My Choice notification lets us know that the package has been delivered.

Premium vs. Free My Choice Membership

Currently, there is a free membership or premium service that costs $40 per year. Premium members receive two free confirmed 2-hour delivery window requests each year. Non-premium members will pay an additional $8 fee for each delivery window request.

As of 2021, the yearly cost for UPS My Choice Premium is only $19.99.

Premium members can also upgrade all UPS SurePost packages to UPS ground at no cost and on an automated basis. UPS SurePost is the service, with USPS being the final delivery method. This is much slower than UPS ground. Free membership users are charged $3.50 per package for this ground upgrade.

As of 2021, SurePost packages upgraded to UPS Ground, delivered by UPS, not the U.S. Postal Service, will cost UPS My Choice Fee members $7.99.

Upgrading from SmartPost to Ground means your shipments stay within the UPS ground network and are not handed over to USPS for final delivery. This will also lessen the possibility of damage or package loss.

My Choice FeatureBasic Membership CostPremium Membership
Deliver packages on another day$9.99 per packageIncluded Free
Package delivery to a different address$14.99 per packageIncluded Free
UPS Access Point location delivery$5.99 per packageIncluded Free
Upgrade UPS SurePost packages$7.99 per packageIncluded Free
Confirmed delivery windows$14.99 per packageIncluded Free

Use UPS MyChoice

Each holiday season, shippers see overwhelming demand from customers requiring tracking updates. Therefore, encourage customers to use UPS My Choice. The increased visibility and delivery options will further reduce the stress on customers and your customer service department. Refund Retriever can also satisfy your inner data geeks with a robust suite of reports and analytics.

We can provide real-time reports on damaged or lost packages within your overall shipping network. Just gathering all the data for late delivery refund logistics is difficult. So then let Refund Retriever be your small parcel partner to start lowering your corporate shipping costs.

UPS My Choice Premium Benefits

  • Unlimited deliveries to over 40,000 convenient UPS Access locations
  • No fees for altering the delivery day and/or delivery address
  • All UPS SurePost packages upgraded to Ground service at no additional expense
  • Two free 2-hour confirmed delivery window requests yearly
  • The ability to sign for a package online if you won’t be home to sign in person
Brian Gibbs

Author Brian Gibbs

More posts by Brian Gibbs

Brian Gibbs | President of Refund Retriever

Brian Gibbs founded Refund Retriever in 2006 while running his first eBay-based business and seeing the shortcomings of other shipment auditing companies. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. After graduating from Texas A&M University in 2001, he graduated from the University of Houston in 2004 with a JD and MBA. Gibbs has been featured in Forbes, Entrepreneur, and other publications discussing parcel auditing, shipping, e-commerce, and more. Learn more at www.refundretriever.com or call (800) 441-8085 for more information.

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