So it’s that time of year again. Millions of shoppers are adding gifts into electronic shopping carts and having everything conveniently delivered to their doorstep. Let’s face it, it is so much more convenient to have items delivered, who has time to battle for a parking space just to find out the one thing you looking for is sold out.
But how do you help lessen the possibility of packages being stolen off the doorstep while you are at work? The easiest option is to have your packages sent to the place you are most likely to be during delivery hours, for many people, this is just not possible. UPS has a service that might help, UPS My Choice.
What is UPS My Choice?
UPS My Choice is a free service that gives the receiver more control over deliveries. Once you set up an account on UPS.com, members can receive an email or text message the day before a shipment arrives and a delivery notification. Added options include the ability to re-route most packages to a workplace, the neighbor’s house or a nearby UPS Access Point. Members can also provide additional instructions for the UPS driver to leave deliveries on the back porch or side of the garage.
Premium vs Free My Choice Membership
Currently, there is a free membership or premium service that costs $40 per year. Premium members receive two free confirmed 2-hour delivery window requests each year. Non-premium members will pay an additional $8 fee for each delivery window request.
Premium members can also upgrade all UPS SurePost packages to UPS ground at no cost and on an automated basis. UPS SurePost is the service with USPS being the final delivery method, this is much slower than UPSground. Free membership users are charged $3.50 per package for this ground upgrade.
Upgrading from SmartPost to ground means your shipments stay within the UPS ground network and not handed over to USPS for final delivery, this will also lessen the possibility of damage or package loss.
Many shippers are inundated each holiday season with customers not receiving packages that were properly delivered. Encourage your customers to use MyChoice, the added visibility and delivery options will help reduce the stress on customers and your customer service department. Refund Retriever can also feed your inner data geeks with a robust suite of reports and analytics.
We can provide real-time reports on damaged or lost packages within your overall shipping network. Just gathering all the data for late delivery refund logistics is difficult, let Refund Retriever be your small parcel partners to start lowering your corporate shipping costs.