While Alibaba and Amazon dominate the marketplace industry, it’s not just these two online giants that capture consumer dollars. In addition to helping strengthen the parcel business along the way. With a reported $1.55 trillion dollars spent in the top 75 marketplaces in 2017, it’s fair to say that the…
HOW MUCH DO YOU REALLY KNOW ABOUT IRCE? The 15th annual Internet Retailer Conference and Exhibition (IRCE) will begin next week in Chicago, IL. This leading event for online businesses began in 2005 by Vertical Web Media with 45 exhibitors and 1,150 attendees at the Hyatt Regency Chicago. The size…
All businesses are looking for shipping resources. Growing your business online or offline means implementing an effective shipping strategy. Looking ahead into 2018, consider how aligning with the right resources can help you accomplish this goal – as well as help you reach new ones. Among the resources to consider…
One of the most important things you can do as an Amazon seller is master inventory management — without a solid strategy in this area, your business simply won’t grow. Instead, you run the risk of an Amazon stockout, could lose the Buy Box and/or your Amazon SEO rank, or…
‘Tis the season for shipping… and there’s no better time than now to get your business prepared for the demands consumers expect this upcoming holiday shipping season. Whether you’re an e-commerce based business, a marketplace seller, a vendor shipping to merchants or offer shipping in any other capacity, it’s important…
We at Refund Retriever like to give back each year. We participate in Cystic Fibrosis Foundation fundraising events such as Great Strides and Shoot 4 The Cure. What is Cystic Fibrosis (CF)? According to the Cystic Fibrosis Foundation, “Cystic fibrosis is a progressive, genetic disease that causes…
You may have heard about the large cyber attack that affected computers all over the world on May 12, 2017, known as “Wanna Cry” (also known as “Wanna Crypt” and by other names). This affected universities, hospitals, and companies large and small all over the world (including our friends over…
The U.S. Postal Service announced the 2020 USPS holiday shipping deadlines for domestic and international destinations. With this in mind, you need to prepare for the busy shopping and shipping season. USPS wants to make sure that businesses send all holiday packages and orders in time for their customers to…
We deal with FedEx and UPS all day, every day. But we never actually ship anything out. The cost of transportation impact is huge for our customers. What would be cheaper? USPS, FedEx, or UPS? We went to the post office and got a few priority mail Tyvek envelopes. For…
Sales tax is one of those necessary business tasks that can be a little daunting at first. At TaxJar, we live and breathe sales tax and have distilled the process into six things you absolutely must know. If questions have sales tax have ever nagged you in the back of…
No matter how good your product or customer service, a poor shipping policy is enough to drive anyone away. Too many businesses don’t spend enough time on their shipping policy. It can affect the business in a major way. Why? Firstly, you have to make sure that your shipping prices…
UPS has recently announced a new fee and increases to already existing services and fees. As a shipper, you need to stay informed of your logistics costs every step of the way. Please make note of the following changes to package surcharges and accessorial fees, effective December 28, 2015. Third-Party…
There are many FedEx domestic delivery services with a variety of delivery commitments. Sometimes it can be overwhelming trying to figure out what service to use. Therefore, we have created a quick reference chart for each service with a delivery range. Enjoy! The price of each FedEx domestic delivery service…
How do I know if a shipping address is residential or commercial, and why does it matter? Shipping a package is simple, right? Box items and apply a shipping label. The carrier then takes the box to your recipient. So why does it cost different amounts? Why do carriers want…
Many people do not know how to download a FedEx invoice from the FedEx Online Billing Center. Here is an introductory video on how exactly to do this. It’s easy! FedEx Billing Online First, go to FedEx.com. Enter your FedEx ID and password. Select Get Billing Online and click the…
Generally speaking, auditing companies charge a percentage of refunds secured as their payment for service. Unfortunately, many businesses use this percentage as the sole criteria for choosing an auditing company. Some businesses are enticed by a company that charges a lower percentage because they think it’s the only detail that…
Refund Retriever is always innovating to improve our UPS & FedEx late package refunds, shipment billing invoice mistake refunds and customer experience. We are happy to announce that we now accept Bitcoin as payment for your Refund Retriever invoice. What is Bitcoin? Bitcoin is a distributed, digital currency. It is…
A few years ago, the Houston Chronicle published an article about us by Sandra Bretting. You can find it in Sunday’s paper’s Business section, page D4. Or read about it online here. Refund Retriever’s Houston Chronicle write-up was very significant in our history. Refund Retriever Houston Chronicle Article Major shipping…
