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FedEx Online Billing Invoice Downloads

By Last updated on: November 16, 2023

Many people do not know how to download a FedEx invoice from the FedEx Online Billing Center. Here is an introductory video on how exactly to do this. It’s easy!

FedEx Billing Online

First, go to Enter your FedEx ID and password. Select Get Billing Online and click the Login button from the drop-down box. You can view the invoices from this screen, but let’s look at how to download them.

FedEx Online Billing Invoice Downloads

The second tab at the top is a download bar. Click New Search Download. You can search for: Invoices, Tracking ID, Transaction ID, Billing Group ID, Ground Multiweight Shipments, Payment Reference, or Invoices with SmartPost Data. Select Invoices.

Search FedEx Billing Online

FedEx Online Billing invoice downloads can also be completed with a quick search. The first account is always highlighted. If you have multiple accounts, click the Select All button. Select your date range, and click the Search button. A list of your invoices will appear. To download them all, click Select All. Enter a file name and choose a template type: CSV, XLS, or XML. Click the Create Download button. The status will initially be ‘pending.’ FedEx will generate the file and update it to ‘complete’ when it’s ready. You can click Refresh to check the status of your update.

When the file is ready, select a file name, and it will download directly to your computer. To delete the invoice, click the Remove button, or you can remove them all. Otherwise, the files will expire after 14 days.

Download Invoices

If you’d like to download individual files, click on the invoice file name back at the Account Summary screen. There’s a grey Download Invoice button on the right-hand side. It will automatically enter a file name, which is the invoice number. Select the file type – which also includes a PDF option. Choose a template from the list. Click the purple Create Download button. As before, the file will go into ‘pending’ until FedEx creates it. Hit Refresh to see when your file is ready. Click on the file name, and it will download to your computer.

How do I contact FedEx Billing?

You can contact a FedEx billing representative (Revenue Services department) at 1-800-622-1147. If you need help with anything other than billing, call 1-800-Go-FedEx or 1-800-463-3339.

If you have further questions about FedEx Online Billing Invoice Downloads, don’t hesitate to contact Brian at We will audit your online billing account to find late deliveries that warrant a money-back guarantee refund. Refund Retriever will reveal shipping intelligence in your FedEx and UPS shipments.

Brian Gibbs

Author Brian Gibbs

More posts by Brian Gibbs

Brian Gibbs | President of Refund Retriever

Brian Gibbs founded Refund Retriever in 2006 while running his first eBay-based business and seeing the shortcomings of other shipment auditing companies. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. After graduating from Texas A&M University in 2001, he graduated from the University of Houston in 2004 with a JD and MBA. Gibbs has been featured in Forbes, Entrepreneur, and other publications discussing parcel auditing, shipping, e-commerce, and more. Learn more at or call (800) 441-8085 for more information.

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