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How to download invoices from FedEx Online Billing

By July 29, 2015

Many people do not know how to download a FedEx invoice from the FedEx Online Billing Center. Here is a basic video on how exactly to do this.  It’s easy! Just follow these steps:

First, go to FedEx.com. Enter your FedEx ID and password. From the drop-down box, select Get Billing Online. Click the Login button. You can view the invoices from this screen, but let’s take a look at how to download.

 


The second tab at the top is a download bar. Click New Search Download. You can search for: Invoices, Tracking ID, Transaction ID, Billing Group ID, Ground Multiweight Shipments, Payment Reference, or Invoices with SmartPost Data. Select Invoices.

The first account is always highlighted. If you have multiple accounts, click Select All button. Select your date range, and click the Search button. A list of your invoices will appear. To download them all, click Select All. Enter a file name and choose a template type: CSV, XLS or XML. Click the Create Download button. The status will initially be ‘pending.’ FedEx will generate the file and will update to ‘complete’ when it’s ready. You can click Refresh to check the status of your update.

When the file is ready, select a file name and it will download directly to your computer. To delete the invoice, click the Remove button or you can remove them all. Otherwise, the files will expire after 14 days.

If you’d like to download individual files, you can also click on the invoice file name back at the Account Summary screen. There’s a grey Download Invoice button on the right hand side. It will automatically enter a file name, which is the invoice number. Select the file type – which also includes a PDF option. Choose a template from the list. Click the purple Create Download button. As before, the file will go into ‘pending’ until FedEx creates it. Hit Refresh to see when your file is ready. Click on the file name, and it will download to your computer.

If you have any further questions about this process, please contact Brian at brian@refundretriever.com.

 

Brian Gibbs

Author Brian Gibbs

More posts by Brian Gibbs

Brian Gibbs | President of Refund Retriever

Brian Gibbs founded Refund Retriever in 2006 while running his first eBay based business and seeing the shortcomings of other shipment auditing companies. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. After graduating from Texas A&M University in 2001, he then graduated from the University of Houston in 2004 with a JD and MBA. Gibbs has been featured in Forbes, Entrepreneur and other publications discussing parcel auditing, shipping, e-commerce and more. Learn more at www.refundretriever.com or call (800) 441-8085 for more information.

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