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Refund Retriever Blog: FedEx & UPS shipment Auditing and Refunds

FedEx Demand Surcharges

FedEx demand surcharges were traditionally only implemented during seasons with high shipping volumes. Unfortunately, FedEx demand surcharges are being applied on a year-round basis. The COVID-19 pandemic continues to reshape transportation all across the world. FedEx has kept commerce moving and delivered shipments throughout this trying time. Since we are…

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SHOT Show – Take a Shot at FedEx and UPS

The SHOT Show is an annual tradeshow currently held every January in the Venetian Expo (formerly the Sands Expo) and Caesar’s Forum in Las Vegas, Nevada. SHOT represents Shooting, Hunting, and Outdoor Tradeshow. Attendance is restricted to members of the shooting, hunting, and outdoor trade industry, including commercial buyers, military, and…

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FedEx Missing or Invalid Account Number

A FedEx invalid account fee applies if the shipper does not provide a valid or accurate FedEx account or credit card number for the selected billing option. For FedEx Ground, this includes requests to bill accounts that do not have a U.S. or Canadian billing address. This FedEx missing or…

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What is a UPS Residential Surcharge?

UPS defines a residential surcharge as a residential delivery made to a home, including a business working out of a home. Furthermore, an added shipping charge will apply for each residential delivery. However, this fee applies in two cases. If either the delivery address entered or the actual delivery address…

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FedEx Ground Unauthorized Package Charge Increases and Rules

The FedEx Ground Unauthorized Package Charge is a fee rarely seen by shippers, but when it appears, a shipper will take action immediately! FedEx recently announced general changes to surcharges on unauthorized shipments that require additional handling. Generally, FedEx announces these fee increases in September each year, which go into…

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