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Combatting Dreaded Porch Pirates With UPS My Choice

By Last updated on: January 12, 2024

So it’s that time of year again, time to embrace UPS My Choice. Millions of shoppers are adding gifts to electronic shopping carts and having everything conveniently delivered to their doorstep. Let’s face it, it is so much more convenient to have items delivered. Who has time to battle for a parking space to find out the one thing you are looking for is unavailable?

Estimated reading time: 4 minutes

But how do you help reduce the possibility of packages being stolen off the doorstep while at work? The easiest option is to send your packages to where you will most likely be during delivery hours. For many people, this is not achievable. UPS My Choice is the answer.

What is UPS My Choice?

UPS My Choice is a free service that gives the receiver more control over deliveries. Once you set up an account on, members can receive an email or text message the day before a shipment arrives and a delivery notification. Additional options include the ability to re-route most packages to a workplace, the neighbor’s house, or a nearby UPS Access Point. Members can also provide further instructions for the UPS driver to drop deliveries on the back porch or side of a garage.

Porch Pirates

UPS My Choice notification that a package will be arriving tomorrow.

UPS My Choice

Notification that offers us a live map view of where our package is.

UPS My Choice

UPS My Choice notification lets us know that the package has been delivered.

Premium vs. Free My Choice Membership

Currently, there is a free membership or premium service that costs $19.99 per year. Premium members receive two free confirmed 2-hour delivery window requests each year. Non-premium members will pay an additional $14.99 for each delivery window request.

As of 2024, the yearly cost for UPS My Choice Premium is only $19.99.

Premium members can also upgrade all UPS SurePost packages to UPS ground at no cost and on an automated basis. UPS SurePost is the service, with USPS being the final delivery method. This is much slower than UPS ground. Free membership users are charged $3.50 per package for this ground upgrade.

As of 2024, SurePost packages upgraded to UPS Ground, delivered by UPS, not the U.S. Postal Service, will cost UPS My Choice Fee members $7.99.

Upgrading from SmartPost to Ground means your shipments stay within the UPS ground network and are not handed over to USPS for final delivery. This will also lessen the possibility of damage or package loss.

My Choice FeatureBasic Membership CostPremium Membership
Deliver packages on another day$9.99 per packageIncluded Free
Package delivery to a different address$14.99 per packageIncluded Free
UPS Access Point location delivery$5.99 per packageIncluded Free
Upgrade UPS SurePost packages$7.99 per packageIncluded Free
Confirmed delivery windows$14.99 per packageIncluded Free

Use UPS MyChoice

Each holiday season, shippers see overwhelming demand from customers requiring tracking updates. Therefore, encourage customers to use UPS My Choice. The increased visibility and delivery options will further reduce the stress on customers and your customer service department. Refund Retriever can also satisfy your inner data geeks with robust reports and analytics.

UPS My Choice

We can provide real-time reports on damaged or lost packages within your shipping network. Just gathering all the data for late delivery refund logistics is difficult. So then, let Refund Retriever be your small parcel partner to start lowering corporate shipping costs and combat porch pirates.

UPS My Choice Premium Benefits

  • Unlimited deliveries to over 40,000 convenient UPS Access locations
  • There are no fees for altering the delivery day and/or delivery address
  • All UPS SurePost packages upgraded to Ground service at no additional expense
  • Two free 2-hour confirmed delivery window requests yearly
  • The ability to sign up for a package online if you won’t be home to sign in person

How to cancel UPS My Choice Premium?

Unless you cancel your membership before the expiration of the term, UPS My Choice Premium membership will automatically renew for an additional one-year period at the annual rate in effect at the time of the renewal. To avoid automatic renewal, cancel any time before the expiration of the current membership term by accessing your account preferences online. You may also call 1-800-PICK-UPS for assistance in canceling your membership. UPS can help combat porch pirates in your area.

Brian Gibbs

Author Brian Gibbs

More posts by Brian Gibbs

Brian Gibbs | President of Refund Retriever

Brian Gibbs founded Refund Retriever in 2006 while running his first eBay-based business and seeing the shortcomings of other shipment auditing companies. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. After graduating from Texas A&M University in 2001, he graduated from the University of Houston in 2004 with a JD and MBA. Gibbs has been featured in Forbes, Entrepreneur, and other publications discussing parcel auditing, shipping, e-commerce, and more. Learn more at or call (800) 441-8085 for more information.

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