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news Archives - Refund Retriever

FedEx Unauthorized Package Charge Increases and Rules

The FedEx Unauthorized Package Charge is a fee rarely seen by shippers, but when it appears, a shipper will take action immediately! FedEx recently announced general changes to surcharges on unauthorized shipments that require additional handling. Generally, FedEx announces these fee increases in September each year, which go into effect…

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UPS Over Maximum Limit Charge Have you at your Limit?

In 2011, United Parcel Service began charging more to handle oversized packages. Over maximum limit packages are heavier or larger than average, therefore costing UPS more internally to process. They are passing on the cost to the shippers and making more profit. How much is the UPS over maximum charge?…

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UPS Delivery on Saturday!

UPS Saturday delivery is expanding! The carrier will now deliver ground with time-in-transit of 1 to 3 days and 3-day select residential packages on Saturday. Standard Saturday delivery applies for delivery to the top 100 metro areas. UPS express and international deliveries have been available on Saturdays for many years….

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Refund Retriever at Print & Ship Symposium

Refund Retriever is joining FotoZoomer and RS Associates for Print & Ship Symposium in Las Vegas from March 18-19. All matters are covered from print operations, print management software, shipping prep, point of sale entry, accounting, production techniques, hardware care and more marketing than most people can handle. Join us…

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The Refund of the Jedi (Part 3)

Shipping fees and accessorial surcharges? Accessorial fee surcharges for additional, supplemental or value-added services can easily account for up to 40 percent of your overall FedEx or UPS invoice costs. After doing some research with our own data, we found something interesting. FedEx invoices consistently proved to have a higher…

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The Carrier Strikes Back (Part 2)

FedEx and UPS both include accessorial fees, there is no getting around them. Accessorial charges have rate increases each year just as the general rates. Accessorial fee surcharges for additional, supplemental or value-added services can easily account for up to 40 percent of your overall FedEx or UPS invoice costs. When do…

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UPS Pickup Options

UPS provides a variety of UPS pickup options depending upon a shipper’s needs. Every shipper is different so it is helpful to know all the options that are available to busy UPS shippers. UPS is the only carrier that can pick up all package types (Ground, Air, and International) with…

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Freight Retriever Rate Comparison

  Refund Retriever has teamed up with Freight Cowboy to make LTL and truckload freight as easy as shipping a FedEx or UPS package. In just a few easy steps you can see a savings of 15-25% off your current rates by assessing our negotiated contract rates based off a…

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Make America Freight Again!

As your business grows, so should freight costs. Above-average increases in freight costs could indicate your expenses are cutting into your bottom line. When freight spending becomes a large percentage of total revenue, it has a negative impact overall.   Refund Retriever is proud to introduce Freight Retriever. Our new…

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What Happens If My Packages are Stolen?

With Black Friday and the holiday season approaching, there is guaranteed to be an increase in packages stolen from your doorstep. Porch Pirates will closely follow a delivery truck and take the merchandise as soon as the driver is out of sight. A report from August Home Inc found nearly…

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Read about us in the Houston Chronicle!

A few years ago, the Houston Chronicle published an article about us by Sandra Bretting. You can find it in Sunday’s paper’s Business section, page D4. Or read about it online here. Refund Retriever’s Houston Chronicle write-up was very significant in our history. Refund Retriever Houston Chronicle Article Major shipping…

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