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Refund Retriever Blog: FedEx & UPS shipment Auditing and Refunds

What are the UPS Delivery Area Surcharges (DAS)?

UPS Delivery Area Surcharge DAS

If your company ships to remote or rural destinations, you have seen additional fees tacked on the shipment charges called UPS delivery area surcharges (DAS) and extended delivery area surcharges (EDAS). UPS applies these additional charges to packages either picked up or delivered to specific predetermined ZIP codes. Therefore, let’s…

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Shipping Delay Email Templates You Can Use

Shipping delays are never fun, but they don’t have to spell doom for your business. Fortunately, the correct shipping delay email template can reassure customers and maintain brand loyalty. Reassurance can prevent profit loss and order cancellations. Being hit with shipping delays is every company’s worst nightmare, and many panic….

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FedEx My Rewards Account Enrollment Issues

If you’re a frequent user of FedEx services, you might already be aware of the My FedEx Rewards program. But have you enrolled yet? If not, you’re missing out on various advantages that can save money and entitle you to money-back guarantee refunds on ground and home delivery shipments. We…

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