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Do you ship? Get the refunds you deserve!

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Do you ship? Get the refunds you deserve!

Sign up, sit back, get paid.


Refund Retriever at PostalMate Regional Event – Houston

By Last updated on: January 11, 2019

Join Refund Retriever and other vendors for a weekend of training and networking with other PostalMate users at the PostalMate Regional Event – Houston. The first training event of the year is being hosted in our city,  Houston, at the Courtyard Houston I-10, from February 10-11!

What is PostalMate?

PostalMate is a trademark of PC Synergy, Inc.  PostalMate is an innovative desktop application designed especially for retail pack and ship centers. It’s a powerful yet easy to use multi-carrier shipping, point-of-sale and mailbox management system. Your favorite PostalMate advisors Henry, Karen, Rhonda, and Sarah will help you meet your goals for 2018.

What is RS Associates?

RS Associates is also hosting an “RS BootCamp” new owners seminar on February 10th. BootCamp was developed by RS Academy for both new (or soon-to-be-new) store owners and veteran operators. As the seminar title indicates, this 8-hour intensive program provides a comprehensive overview of what it takes to thrive in the retail shipping industry. Not only do you learn what you need to do, but of equal importance, we show you how to avoid the costly mistakes many owners make. Whether you are just getting started or a 10-year industry veteran, RS BootCamp will get you into “fighting form” so you can compete at the highest level.

Who is Refund Retriever?

Refund Retriever was founded in the back of a mail and parcel store in 2006 when Brian Gibbs saw the shortcomings of other shipment auditing companies. 5-10% of FedEx and UPS packages arrive late, even if it’s late by 60 seconds, you are entitled to a full refund! Our refunds process is quite simple, Refund Retriever tracks and estimates all shipments, determine what’s late, and contacts FedEx and UPS for each refund.

No Hidden Fees

There are no setup, monthly, or cancellation fees. We get paid after the carrier credits you and if you are 100% satisfied with our service. If there are no refund credits, you owe us nothing! To learn more about how Refund Retriever works, click here.

Brian Gibbs

Author Brian Gibbs

More posts by Brian Gibbs

Brian Gibbs | President of Refund Retriever

Brian Gibbs founded Refund Retriever in 2006 while running his first eBay-based business and seeing the shortcomings of other shipment auditing companies. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. After graduating from Texas A&M University in 2001, he graduated from the University of Houston in 2004 with a JD and MBA. Gibbs has been featured in Forbes, Entrepreneur, and other publications discussing parcel auditing, shipping, e-commerce, and more. Learn more at or call (800) 441-8085 for more information.

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