Expecting a delivery from UPS but missed it? Did you receive a UPS delivery notice on your door? Don’t worry. You can still get your package by tracking it and requesting UPS to release it. UPS will deliver your package for free up to three attempts before sending it back to the sender as undeliverable. This article will reveal the exact steps to get your missed UPS package fast and easily.
Estimated reading time: 3 minutes
The UPS delivery notice your driver left can help guide you in the right direction to getting your package where it needs to go.
- Track Your Package
Tracking the package is the easiest way to know where your package is located. Use the UPS Delivery Notice number or the original tracking number to get info on the missed delivery. - Delivery Details
- We’ll try again on the next delivery day.
- We’re taking your package to a UPS pickup location to keep it secure.
- The UPS delivery notice could also have specific delivery requirements:
- Signature required
- Adult signature required
- C.O.D. payment due. Amount $______
- Release Your Package
You can request that the driver leave your package on the next delivery attempt as long as your package doesn’t require a signature from an adult. Sign the delivery notice in the space provided on the UPS missed delivery notice. Then place the UPS delivery notice back where the driver originally left the notice.
UPS Delivery Attempt Information
UPS delivery days include Monday-Friday and Saturday/Sunday (in select areas), excluding UPS holidays. The driver will complete up to three delivery attempts at your address. After the final UPS missed delivery attempt, undeliverable packages will be returned to the original sender. But, if you want to pick up the package at a UPS Customer Center, make a request by 7 p.m.
Use UPS My Choice
UPS My Choice is a free service that gives customers more control over deliveries. Once you set up an account on UPS.com, members receive an email or text message the day before a shipment arrives and a delivery notification. Additional options include:
- The ability to re-route most packages to a workplace.
- The neighbor’s house.
- A nearby UPS Access Point or UPS customer care center
Members can also provide further instructions for the UPS driver to drop deliveries on the back porch or side of a garage. No more UPS missed deliveries!
