DIM Weight Refund
FedEx and UPS calculate the dimensional weight on all packages. Any package you send will be charged for the higher amount of DIM or actual weight. Thus, you are paying for shipping weight that is not even present.
Today’s hall-of-fame post is a dimensional-weight error on a package shipped in New York City. A customer recently sent a heavy package Priority Overnight. The package weighs just over 100 pounds but was billed with a rated weight of over 270 pounds. Our calculations based on the dimensions and find it should have been rated at around 100 pounds instead.
The result of our efforts? The package charge over $900 was re-rated to a just about $100. Our customer gets a check for an $800+ refund, thanks to our FedEx express auditing service watching for dim-weight mistakes.
These issues can happen every day, but for the average shipper, it’s difficult to catch. That’s where we come in.
Shipping Reports to help your company
Refund Retriever provides a full suite of shipping reports to help your business cut shipping costs. This includes mistakes made by FedEx and UPS or your shipping manager. We will provide reports with all your DIM weight packages at no cost. Therefore, signup with Refund Retriever and start saving money today.