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Brian Gibbs

UPS Surepost Non-Machinable Charge

UPS SurePost is a low-cost delivery service with accessorial fees that can increase the final delivery cost. UPS Ground has many more accessorial fees than SurePost. Shippers can expect to see the non-machinable charges, DAS, DAS extended, peak surcharges, and fuel surcharges. In this blog, we will explore the UPS…

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Best Amazon FBA PPC Strategies

Amazon FBA PPC strategies are very important to the success of your business. If you’re an e-commerce vendor who sells on Amazon’s Fulfillment By Amazon (FBA) service and platform, the biggest fulfillment platform in the industry, you would know the most crucial goal is successful conversions and sales. The aim…

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How To Ship Dry Ice With FedEx

Let’s discuss shipping FedEx dry ice packages. There are different classifications of products in the E-commerce world, from perishables to medicines and hardware. Each of these products has different methods and strategies for shipping. If you sell perishables, you fall under the category of businesses required to ship with dry…

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FedEx Dangerous Goods

FedEx Dangerous Goods

Many companies ship items that require special attention or packaging. FedEx can ship dangerous goods with a variety of services. To begin with, you cannot ship dangerous goods of any kind via FedEx International Next Flight service. Dry ice is the only category of hazardous goods shipped via FedEx International…

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How to Find Your FedEx Credits

FedEx credits are applied to the very same invoice as the original package. The refund credits are simple to find when you log into FedEx Online Billing. How to Find Your FedEx Credits: Step by Step Instructions FedEx Download Adjusted Invoice Recently, FedEx has included the ability for customers to…

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FedEx Ground Economy: Discount Rates

FedEx Ground Economy: Discount Rates

FedEx Ground Economy discounts are significant to shippers. These discounts are the maximum savings available to shippers based on the published rates for the year. During a FedEx contract negotiation, pay attention to all of these points to maximize your yearly savings. FedEx Ground Economy: What is it? Previously called…

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Amazon FBA Returns: Issues and Solutions

Amazon FBA returns can eat away at profits and time, and returns can threaten your company’s profitability in the long run. Also, too many returns or defective items can negatively impact your Seller Rating. Amazon’s Buyer Return Policy All customers have the right to open a product, try it and…

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Get More Amazon Reviews: Do’s and Don’ts

Retail is shifting from brick and mortar to e-commerce faster than ever. Amazon is the leading online shopping platform, this makes Amazon product reviews very important. Shoppers rely on millions of Amazon reviews for each purchase. As Amazon continues its rapid growth, consumers depend on consumer reviews more than ever…

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FedEx Saturday Delivery and Saturday Pickup Charges

FedEx Saturday delivery and FedEx Saturday pickup are available in most cities across the United States. These fees apply to most express services. Conversely, Home Delivery includes Saturday delivery at no cost to most of the US. FedEx Saturday Delivery Charges For domestic package shipments, Saturday delivery is available with…

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Remove inventory from Amazon FBA

Amazon FBA sellers sometimes find themselves in a position of needing to reduce inventory. But, returning or disposing of products from Amazon FBA centers isn’t free. If the merchandise is not selling, it might be beneficial to avoid long-term storage fees. We will discuss why removal could be helpful and…

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2021 UPS Rate Increase Impact Study

Every year shipping prices go up and many businesses just absorb the cost without really realizing the impact. What does the 2021 UPS Rate increase really mean? We will look at the 2021 UPS Rate Increase Impact for a single shipment and compare it to that of 2020. UPS rates…

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How Much Does It Cost To Sell On Amazon?

Starting up an Amazon storefront has to be easy, right? You just have to simply sign up and start selling your product… However, the reality is that selling on Amazon is not quite that simple or affordable. Amazon is booming; everyone wants to be part of it. Consequently, there are…

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FedEx & UPS Late Fees

As with all vendors, FedEx and UPS want to be paid promptly. Since 2003, there has been a 6% UPS late fee penalty, and now, there will be a FedEx late fee penalty that matches UPS. We are now seeing the implementation of the FedEx late fee charge. When do…

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What is an Amazon ASIN??

ASIN and FNSKU are two very important terms all Amazon FBA sells should know. Amazon Standard Identification Number (ASIN) is a unique set of ten-digit letters and/or numbers that identify items. No two products will ever have the same ASIN. ASIN’s are meant to keep everything in order. The FNSKU…

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FBA Stranded Inventory: What You Need To Know

Many FBA sellers might not be aware of stranded inventory within seller central. But, it is an issue that all sellers must address on a regular basis. Stranded inventory prevents your products from being sold and affects your IPI. Therefore, let’s dive into this issue. What is stranded inventory? Stranded…

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FedEx One Rate Price Increase

COVID-19 has stimulated an increase in residential deliveries across the U.S. As a result, FedEx is experiencing extremely high demand and increased operating costs. Therefore, you will see a rate increase on FedEx One Rate pricing effective May 2, 2022. The new FedEx One Rate 2022 price increase base rates will…

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How has COVID-19 changed shipping?

COVID-19 changed the way the world interacts. The pandemic has changed shipping and the parcel delivery landscape. Naturally, more people are having packages delivered. Brick and mortar stores have limited hours, declaring bankruptcy, or just halting operations altogether.  Therefore, here is some data to show how this shift has affected one…

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UPS Girth: Why is it important?

There are shipping terms the carriers use that often cause the most experienced shipper to pause and think. One of these terms that I regularly forget is girth. So today, we are going to explain the girth of a package and why it is crucial. Girth is essentially the circumference…

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UPS Delivery Change Options

Last-minute changes and mistakes happen when shipping and shopping online. At some point, a package will go out with an incorrect address, or you may need to stop the parcel from being delivered. This is why UPS offers delivery changes and intercepts. Therefore, what are these options, and how do…

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What is a UPS SurePost package?

UPS SurePost

The last mile or final delivery of a UPS packages voyage is where costs add up regardless of actual distance. The last mile varies from a few blocks to 100’s of miles, which is where UPS SurePost can help. Consequently, reducing shipping bills and realizing viable cost savings start with…

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How To Handle Shipping Delays: 4 Simple Tips

Online shippers face many obstacles in today’s complicated multi-channel world. Properly knowing how to handle shipping delays will turn customer service issues into a competitive advantage. Shipping delays before and during transit are two of the most frequent problems that online business owners experience. Buyers do not like shipping delays;…

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FedEx Sunday Delivery: What You Need To Know

Finally, FedEx Sunday delivery is here. Today’s customers want to receive their purchases every day. In the light of this, Saturday and Sunday delivery are standard for Home Delivery residential shipments at no additional cost. Correspondingly, Amazon and USPS have been delivering seven days a week for a long time….

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USPS Price Increase

USPS has some of the lowest postage rates and offers a great value in shipping. Just as FedEx and UPS, the USPS price increase can be expected each year. Here at Refund Retriever, we audit FedEx and UPS shipments for late deliveries and other billing mistakes. As a result, the…

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Shipping Firearms with UPS

Shipping Firearms with UPS might appear like a daunting task, but it truly is not that difficult as long as you know some essential rules. It is easy to ship firearms through UPS; just be sure one of the parties in the transaction has an FFL license. A Federal Firearms…

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Late UPS Package: Why didn’t I get a GSR refund?

Whenever your business ship with UPS, ground and express packages have a guaranteed delivery date and time. Particularly, if your late UPS package arrives even one minute after the guarantee, you are entitled to a full refund. UPS calls this a guaranteed service refunds or GSR for short. According to…

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Damaged Package Claims Process: UPS

The UPS damaged package claim process is easier to navigate than shippers believe. Recently, a valued customer of Refund Retriever contacted us with a question about damaged packages.  UPS notified the shipper that they damaged a package during transit and discarded it. UPS never delivered the item to the customer….

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Amazon Seller Refunds

Since 2006, Refund Retriever has been in the late delivery refund business, and we are proud to announce a new service offering. Refund Retriever will now be auditing Amazon seller accounts to help identify and recover refunds for Amazon sellers. Refund Retriever customers can add now FBA refund service in…

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UPS Delivery Confirmation Services

As most shippers know, UPS provides additional delivery confirmation services as a value-added service. Of course, an additional charge applies for each service. A shipper can confirm the delivery of their packages in more detail with the following UPS value-added services. So then, let’s look at some options like UPS…

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What Is a UPS Third-Party Billing Fee?

Third-party shipping is a huge part of today’s e-commerce landscape. Therefore it is vital to understand this fee and know how it is affecting your daily shipping costs. Beginning in 2016, UPS began charging a third-party billing fee, 2.5% of the total shipping charge billed to the Third Party. However,…

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