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fedex Archives | Refund Retriever

FedEx Increases Unauthorized and Additional Handling Fees

FedEx increases unauthorized and additional handling fees! This seems to be the same statement year after year. FedEx recently announced general changes to surcharges on unauthorized shipments and packages that require additional handling. Generally, FedEx announces these fees increases in September each year and they go into effect at the…

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What is FedEx One Rate flat rate shipping?

FedEx One Rate is a flat rate shipping pricing option that more large volume shippers are exploring. The service was introduced in 2013 and available for qualifying FedEx Express U.S. shipments in FedEx Express packaging. FedEx One Rate pricing is an alternative to FedEx Standard List Rates, account specific rates…

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FedEx Oversize Charge

The FedEx oversize charge for many shippers is a shipping expense that cannot be avoided. Many shippers do not know what these are until the charge is on a FedEx invoice. Let’s look at the definition of the FedEx oversize charge, the price of FedEx oversize charge and FedEx peak season oversize…

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The 2018 Parcel Landscape: What to Expect

Looking ahead to 2018, it’s becoming increasingly clear how vital data is to a shipper’s business. Many shippers want to know UPS vs FedEx rates, which is better.  Through data, you can identify how much you ship, when you ship and what your costs are for shipping in addition to…

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The Refund of the Jedi (Part 3)

Shipping fees and accessorial surcharges? Accessorial fee surcharges for additional, supplemental or value-added services can easily account for up to 40 percent of your overall FedEx or UPS invoice costs. After doing some research with our own data, we found something interesting. FedEx invoices consistently proved to have a higher…

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The Carrier Strikes Back (Part 2)

FedEx and UPS both include accessorial fees, there is no getting around them. Accessorial charges have rate increases each year just as the general rates. Accessorial fee surcharges for additional, supplemental or value-added services can easily account for up to 40 percent of your overall FedEx or UPS invoice costs. When do…

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Internet Retailer Conference & Exhibition – IRCE 2017

IRCE is here!   IRCE: The Retail Industry’s Leading E-Commerce Conference and TradeshowInternet Retailer Conference & Exhibition (IRCE) provides you with a conference full of industry experts, an exhibit hall filled with the latest and greatest solution providers, and a community made for networking with thousands of like-minded industry peers….

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UPS & FedEx shipping zones

What is a shipping zone? UPS and FedEx both use zones for each package you send. Shipping contracts are divided into zone pricing and each package is price based on the destination zone. You cannot get away from zones, so investigate what a zone really is and how to determine…

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How does the cost of transportation impact your business?

If you had visited the Refund Retriever booth at WooConf or Channel Advisor’s Catalyst this past year you had the chance to play a frustrating hook and ring game. It’s a fun little game we brought to provide some entertainment and we had a huge request from people to have…

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UPS & FedEx International Services

UPS and FedEx both provide amazing international delivery options.  We decided to put each international service side by side to compare the estimate delivery dates for both carriers. The holiday season and cyber Monday are fast approaching, this is a general guide to determine when your package will arrive.  For…

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FedEx vs. UPS Infographic

FedEx vs. UPS Ever wanted to look at UPS and FedEx side by side? Well, we did and we created this cool infographic with information from each respective website. The information is current as of July 2015. If you are a small parcel shipper you cannot afford to go without…

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Hall of Fame – Recent $925 Refund

Parcel Recovery

Time to brag about our FedEx money back guarantee success. FedEx Money Back Guarantee One of our customers sent a FedEx package to South America, and this package arrived late. Result? A $925 Guaranteed Service Refund straight to our customer, as a credit on their invoice. As the image below shows…

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2011 FedEx Accessorial Fee List

Fees - FedEx

The following 2011 FedEx accessorial fee surcharge changes took effect Jan. 4, 2010, unless otherwise noted FedEx Express®, FedEx Ground® and FedEx Home Delivery® services. Please refer to the FedEx Service Guide for a complete list of charges and any increase that might have taken place since this list was…

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