All Refund Retriever customers must use UPS online billing in order to collect on all late packages and billing mistakes. Online billing is nothing to be afraid of, trust me. UPS billing center online consolidates all your shipping invoices in one place with the ability to view your UPS invoices in several formats (online, PDF, CSV, and XML). All of your UPS invoices for one or multiple accounts can be viewed, disputed, managed and reported within this single interface.
Businesses can set up new invoice notifications, reminders, confirmations, and automatic payments, as well as request billing adjustments such as late delivery requests. QuickBooks from Intuit and the UPS Billing Center can be integrated to process shipments directly in QuickBooks Shipping Manager.
If you currently receive your UPS invoices in the US mail, you will need to confirm you currently have access to UPS invoice information for each account to be enrolled in the UPS Billing Center. Both individual accounts and Consolidated Payment Plans (CPPs) can be enrolled.
You also will need to provide information from one of your last invoices generated within the last 45 days in order to successfully authenticate your UPS account. UPS will require the following pieces of information: invoice number, total invoice amount due this period, invoice date, control ID. These can all be found in the top right corner of your UPS paper invoice.
Under the Invoice tab, you have access to invoice summary and invoice detail information. In order to view all the invoices, you must use the drop-down menu to choose “All” invoices since “Open/Past Due” is the default view.
The Archive History feature within the billing center enables companies to view and download up to 52 weeks’ worth of past invoices. This is a great feature that allows download of multiple invoices at once into a single file.
The Payment tab allows you to set up and arrange payment for an invoice once a payment account is set up. Automatic Payments allows you to set up payments for any invoice presented in the UPS Billing Center. If your company does not wish to set up automatic payments, the one-time payment option will allow you to initiate payment for one or multiple invoices.
Payment activity is also easily viewed. You can view single or automatic payments in the payment activity tab for up to one calendar year. Plus, if a payment has not been processed, you can edit the payment date or cancel scheduled payments.
Cons of UPS billing online
In my opinion, the biggest drawback of the UPS billing center online is the lack of a useful search function. There is a reporting feature that will allow you to narrow the search, but a user must still step through the invoices and service level to find the full details of a package. FedEx billing online is much easier and has a huge advantage here.
Pros of UPS billing online
UPS has a set schedule for domestic invoice creation. Invoices will start being generated every Saturday afternoon and be available for view and download by Sunday. Around the holiday shipping season, we have noticed a slight delay for larger invoices, but this has always been under 24 hours. UPS provides so many download options and a full year of archived invoices, they definitely have the advantage over FedEx billing online in this respect.
UPS billing online is what every business needs. Large and small business alike should not be dealing with paper invoices, having a single repository of electronic invoice is vital to lowering logistics and overall business expenses. Contact Refund Retriever today to start getting refunds for your business’ late deliveries and UPS billing errors. If you are not currently enrolled in UPS billing online do not worry, we have helped thousands of companies get started.