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ups Archives | Refund Retriever

UPS Delivery Change Options

Last-minute changes and mistakes happen when shipping and shopping online. At some point, a package will go out with an incorrect address, or you may need to stop the parcel from being delivered. This is why UPS offers delivery changes and intercepts. Therefore, what are these options, and how do…

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What is a UPS SurePost package?

UPS SurePost

The last mile or final delivery of a UPS packages voyage, regardless of actual distance, is truly where costs add up. That last mile varies from a few blocks to 100’s of miles, this is where UPS SurePost can help. Consequently, reducing shipping bills and realizing viable cost savings start…

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Shipping Firearms with UPS

Shipping Firearms with UPS might appear like a daunting task, but it truly is not that difficult as long as you know some essential rules. It is easy to ship firearms through UPS; just be sure one of the parties in the transaction has an FFL license. A Federal Firearms…

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Late UPS Package: Why didn’t I get a GSR refund?

Whenever your business ship with UPS, ground and express packages have a guaranteed delivery date and time. Particularly, if your late UPS package arrives even one minute after the guarantee, you are entitled to a full refund. UPS calls this a guaranteed service refunds or GSR for short. According to…

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Damaged Package Claims Process: UPS

The UPS damaged package claim process is much easier to navigate than shippers believe. Recently, a valued customer of Refund Retriever contacted us with a question about damaged packages.  UPS notified the shipper that they damaged a package during transit and discarded it. UPS never delivered the item to the…

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UPS Delivery Confirmation Services

As most shippers are aware, UPS provides additional delivery confirmation services as a value-added service. Of course, an additional charge applies for each service. A shipper can confirm delivery of their packages in more detail with the following UPS value-added services. So then, let’s take a look at some options…

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What Is a UPS Third-Party Billing Fee?

Third-party shipping is a huge part of today’s e-commerce landscape. Therefore it is vital to understand this fee and know how it is affecting your daily shipping costs. Beginning in 2016, UPS began charging a third-party billing fee, 2.5% of the total shipping charge billed to the Third Party. However,…

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UPS Fuel Surcharges

What are UPS Fuel Surcharges Did you know that each UPS package you send has published rate and additional fuel surcharge that is not included in the published rate? This applies to all ground and express packages, yet does not apply to UPS Simple Rate shipments. In addition, fuel surcharges apply to…

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UPS Delivery on Saturday!

UPS Saturday delivery is expanding! The carrier will now deliver ground with time-in-transit of 1 to 3 days and 3-day select residential packages on Saturday. Standard Saturday delivery applies for delivery to the top 100 metro areas. UPS express and international deliveries have been available on Saturday for many years….

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What is UPS Hundredweight?

If you’re shipping multiple packages to the same place on the same day, save time and money by using the UPS Hundredweight Service (CWT). CWT stands for centum weight. UPS Hundredweight offers a guaranteed, cost-effective delivery for non-palletized, multiple-package shipments weighing between 100 and 500 pounds. Who can use UPS Hundredweight? UPS…

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The Carrier Strikes Back (Part 2)

FedEx and UPS both include accessorial fees, there is no getting around them. Accessorial charges have rate increases each year just as the general rates. Accessorial fee surcharges for additional, supplemental or value-added services can easily account for up to 40 percent of your overall FedEx or UPS invoice costs. When do…

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UPS & FedEx shipping zones

What is a shipping zone? UPS and FedEx both use zones for each package you send. Shipping contracts are divided into zone pricing and each package is price based on the destination zone. You cannot get away from zones, so investigate what a zone really is and how to determine…

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How does the cost of transportation impact your business?

If you had visited the Refund Retriever booth at WooConf or Channel Advisor’s Catalyst this past year you had the chance to play a frustrating hook and ring game. It’s a fun little game we brought to provide some entertainment and we had a huge request from people to have…

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UPS Domestic Services

UPS offers many domestic delivery services with a wide range of delivery commitments. Sometimes it can be overwhelming trying to figure out what service to use. Each service has different commitment dates and times. Here at Refund Retriever, we have put together a quick reference chart for each service and…

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UPS & FedEx International Services

UPS and FedEx both provide amazing international delivery options.  We decided to put each international service side by side to compare the estimate delivery dates for both carriers. The holiday season and cyber Monday are fast approaching, this is a general guide to determine when your package will arrive.  For…

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FedEx vs. UPS Infographic

FedEx vs. UPS Ever wanted to look at UPS and FedEx side by side? Well, we did and we created this cool infographic with information from each respective website. The information is current as of July 2015. If you are a small parcel shipper you cannot afford to go without…

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Tip: Always Immediately Void Unused UPS Return Labels

Parcel Management

Here’s a money-saving tip: always immediately Void unused UPS Return shipping labels! Unused UPS Labels Generally, unused UPS labels (un-shipped packages, non-shipments) can be voided for quite sometime after the label was generated. After all, the shipment was never physically processed, UPS has transported nothing for you for this package,…

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