Tag

ups Archives | Refund Retriever

Damaged Package Claims Process: UPS

The UPS damaged package claim process is much easier to navigate than shippers believe. Recently, a valued customer of Refund Retriever contacted us with a question about damaged packages.  UPS notified the shipper that they damaged a package during transit and discarded it. UPS never delivered the item to the…

Continue Reading

UPS Delivery Confirmation Services

As most shippers are aware, UPS provides additional delivery confirmation services as a value-added service. Of course, an additional charge applies for each service. A shipper can confirm delivery of their packages in more detail with the following UPS value-added services. So then, let’s take a look at some options…

Continue Reading

UPS Fuel Surcharges

What are UPS Fuel Surcharges If your company ships UPS, you understand the impact UPS fuel surcharge has on shipping expenses. Fuel surcharges are extra fees UPS charges to cover the fluctuating cost of fuel. The calculation is a percentage of the base rate and added to the charges of each package. As…

Continue Reading

UPS Ground on Saturday!

UPS Ground on Saturday is here!  UPS express and international deliveries have been available on Saturday for many years. The U.S. Postal Service and FedEx both offer ground delivery on Saturday, UPS will now pick up and sort packages on Saturday for the first time ever. Residential customers can receive ground shipments…

Continue Reading

What is UPS Hundredweight?

If you’re shipping multiple packages to the same place on the same day, save time and money by using the UPS Hundredweight Service (CWT). CWT stands for centum weight. UPS Hundredweight offers a guaranteed, cost-effective delivery for non-palletized, multiple-package shipments weighing between 100 and 500 pounds. Who can use UPS Hundredweight? UPS…

Continue Reading

The 2018 Parcel Landscape: What to Expect

Looking ahead to 2018, it’s becoming increasingly clear how vital data is to a shipper’s business. Many shippers want to know UPS vs FedEx rates, which is better.  Through data, you can identify how much you ship, when you ship and what your costs are for shipping in addition to…

Continue Reading

The Carrier Strikes Back (Part 2)

FedEx and UPS both include accessorial fees, there is no getting around them. Accessorial charges have rate increases each year just as the general rates. Accessorial fee surcharges for additional, supplemental or value-added services can easily account for up to 40 percent of your overall FedEx or UPS invoice costs. When do…

Continue Reading

UPS & FedEx shipping zones

What is a shipping zone? UPS and FedEx both use zones for each package you send. Shipping contracts are divided into zone pricing and each package is price based on the destination zone. You cannot get away from zones, so investigate what a zone really is and how to determine…

Continue Reading

How does the cost of transportation impact your business?

If you had visited the Refund Retriever booth at WooConf or Channel Advisor’s Catalyst this past year you had the chance to play a frustrating hook and ring game. It’s a fun little game we brought to provide some entertainment and we had a huge request from people to have…

Continue Reading

UPS Domestic Services

UPS offers many domestic delivery services with a wide range of delivery commitments. Sometimes it can be overwhelming trying to figure out what service to use. Each service has different commitment dates and times. Here at Refund Retriever, we have put together a quick reference chart for each service and…

Continue Reading

UPS & FedEx International Services

UPS and FedEx both provide amazing international delivery options.  We decided to put each international service side by side to compare the estimate delivery dates for both carriers. The holiday season and cyber Monday are fast approaching, this is a general guide to determine when your package will arrive.  For…

Continue Reading

FedEx vs. UPS Infographic

FedEx vs. UPS Ever wanted to look at UPS and FedEx side by side? Well, we did and we created this cool infographic with information from each respective website. The information is current as of July 2015. If you are a small parcel shipper you cannot afford to go without…

Continue Reading
Sign Up NowContact Us