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surcharges

UPS & FedEx Collect on Delivery (C.O.D)

Collect on delivery is available with UPS and FedEx small parcel shipping services. UPS & FedEx C.O.D. service allows you to sell to customers without extending credit or requiring prepayment. C.O.D. service is available on an individual package basis for most service levels. FedEx and UPS deliver the C.O.D. package…

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FedEx Demand Surcharges

FedEx demand surcharges were traditionally only implemented during seasons with high shipping volumes. Unfortunately, FedEx demand surcharges are being applied on a year-round basis. The COVID-19 pandemic continues to reshape transportation all across the world. FedEx has kept commerce moving and delivered shipments throughout this trying time. Since we are…

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FedEx Missing or Invalid Account Number

A FedEx invalid account fee applies if the shipper does not provide a valid or accurate FedEx account or credit card number for the selected billing option. For FedEx Ground, this includes requests to bill accounts that do not have a U.S. or Canadian billing address. This FedEx missing or…

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What is a UPS Residential Surcharge?

UPS defines a residential surcharge as a residential delivery made to a home, including a business working out of a home. Furthermore, an added shipping charge will apply for each residential delivery. However, this fee applies in two cases. If either the delivery address entered or the actual delivery address…

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UPS Holiday Surcharges – What you need to know

UPS-Peak-Surcharges-2022 Refund Retriever

How will UPS holiday season surcharges affect your business this year? From October 1, 2023, through January 13, 2024, UPS will apply peak surcharges to shipments that qualify as oversized, unauthorized, or require additional handling and existing charges. FedEx also implemented peak season surcharge increases as well. Check out this…

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2024 FedEx Rate Increase, Part 1: Surcharges

Effective January 1, 2024, all FedEx shippers will experience shipping rate changes. It is important to note that FedEx Express, Ground, and Home Delivery shipping rates will increase by an average of 5.9%.  Surcharge 2022 Price 2023 Price 2024 Price Address Correction $19.50 $21.00 $22.50 COD $17.50 $19.00 $20.00 Dangerous…

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UPS Remote Area Surcharge

The UPS Remote Area Surcharge applies to deliveries to specific ZIP Codes within Alaska, Hawaii, and the 48 contiguous states and select origins and destinations. Small Package UPS Remote Area Surcharge Fees UPS Remote Area Surcharge 2024 Cost Alaska $ 40.50 Hawaii $14.15 48 contiguous states $14.15 UPS Remote Area…

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What is UPS Direct Delivery Only?

UPS offers many delivery options to suit your business needs. Direct delivery only (DDO) is what the name indicates; all your parcels are delivered directly to you, the shipper, or the consignee. What is UPS Direct Delivery Only? Direct Delivery Only guarantees a package is delivered to the residential or…

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FedEx Surcharge Fee Price History

FedEx surcharge fees can account for a large portion of a company’s shipping costs each year. These other charges are also called accessorial fees and consequently increase each year. Thus, we have decided to keep a running tab on the surcharge price history. As a rule, the cost of all…

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UPS Chargeback for Consignee Billed Shipments

UPS Chargebacks for consignee billed shipments are rarely understood by shippers. Unfortunately, we had a conversation with a UPS shipper who had a nasty surprise on his recent UPS invoice. Upon reviewing the invoice, we found nearly $500 in charges in the invoice category labeled “Chargeback.” There were four tracking numbers…

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2023 FedEx Rate Increase, Part 1: Surcharges

Effective January 2, 2023, all FedEx shippers will experience shipping rate changes. It is important to note that FedEx Express, Ground, and Home Delivery shipping rates will increase by an average of 6.9%. FedEx Freight rates will increase by an average of 6.9%-7.9%. We will explore the 2023 FedEx surcharge…

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UPS Surepost Non-Machinable Charge

UPS SurePost is a low-cost delivery service with accessorial fees that can increase the final delivery cost. UPS Ground has many more accessorial fees than SurePost. Shippers can expect to see the non-machinable charges, DAS, DAS extended, peak surcharges, and fuel surcharges. In this blog, we will explore the UPS…

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FedEx ID Scanning for Adult Signature Packages

FedEx ID Scanning for Adult Signature Packages

FedEx ID scanning will soon impact all shippers. On June 28, 2022, FedEx express and ground will enable ID scanning functionality for domestic deliveries which require an adult signature. FedEx’s ID scanning technology will electronically capture the recipient’s name and automate age verification. This new process removes the need for…

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FedEx Dangerous Goods

FedEx Dangerous Goods

Many companies ship items that require special attention or packaging. FedEx can ship dangerous goods with a variety of services. To begin with, you cannot ship dangerous goods of any kind via FedEx International Next Flight service. Dry ice is the only category of hazardous goods shipped via FedEx International…

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What is a FedEx Residential Surcharge?

FedEx defines a residential surcharge as a shipment addressed to a home or private residence. Including locations where business is conducted from home or a shipment in which the shipper designates the delivery address as residential. UPS and FedEx assess a higher price for residential addresses. In short, this additional…

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FedEx Delivery Signature Options

FedEx Delivery Signature Options

FedEx provides three options when shippers require a signature upon delivery. Each delivery option has various costs and requirements. Indirect Signature Required, Direct Signature Required, and Adult Signature Required. However, Indirect Signature Required is available to residential addresses only. For destinations other than the U.S. and Canada, costs for Indirect…

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FedEx Agreements: Part 3 – How Do Minimums and Surcharges Work?

In the final part of a three-part series, Refund Retriever unveils the intricate details of a FedEx transportation services agreement. Our goal is to break down the general outline of FedEx agreements to make understanding them more manageable. Therefore we will cover FedEx surcharge reductions and FedEx minimum charge reductions. Earlier in part one, we reviewed…

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UPS Delivery Change Options

Last-minute changes and mistakes happen when shipping and shopping online. At some point, a package will go out with an incorrect address, or you may need to stop the parcel from being delivered. This is why UPS offers delivery changes and intercepts. Therefore, what are these options, and how do…

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What are the UPS Delivery Area Surcharges (DAS)?

UPS Delivery Area Surcharge DAS

If your company ships to remote or rural destinations, you have seen additional fees tacked on the shipment charges called UPS delivery area surcharges (DAS) and extended delivery area surcharges (EDAS). UPS applies these additional charges to packages either picked up or delivered to specific predetermined ZIP codes. Therefore, let’s…

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