Many shippers notice a UPS Additional Handling charge on their UPS invoice and wonder what it is and why it is so expensive. Additional handling charges are an added fee because the package did not conform to UPS’s characteristics. UPS service centers must treat the box differently than the rest….
Many FedEx shippers see an additional handling charge on their FedEx invoices and wonder what it is and why it is so expensive. Additional handling charges are an added fee because the package did not conform to FedEx’s characteristics. They have to treat the box differently than the rest. So…
FedEx and UPS fuel surcharges are at an all-time high. By the time this blog is live, the fuel surcharge will be even higher. UPS express fuel surcharge is 22.75%, and the ground is 18% as of June 13, 2022. FedEx express fuel surcharge is 22.75%, and the ground is…
Many shippers contact us with questions about shipping insurance. To start, FedEx does not offer shipping insurance. FedEx offers additional declared value. So let’s get a better idea of the rules for FedEx declared value. FedEx Declared Value Cost for 2023 When you use FedEx declared value; the cost is…
UPS provides all packages automatically with $100 worth of liability for loss or damage. A shipper can choose to declare a higher value for the shipment with an additional charge. With this in mind, UPS specifically states that UPS declared value is not insurance. What does UPS declared value cost?…
Have you looked at your UPS agreement? When was the last time you compared the agreement discount rates to an actual invoice charge? How can you approach a UPS shipper agreement negotiation with confidence? Most shippers find agreements too complex or structured in a way that is too confusing to…
FedEx provides three options when shippers require a signature upon delivery. Each delivery option has various costs and requirements. Indirect Signature Required, Direct Signature Required, and Adult Signature Required. However, Indirect Signature Required is available to residential addresses only. For destinations other than the U.S. and Canada, costs for Indirect…
Carrier contract negotiation is often a daunting task. Even the most seasoned shippers have trouble genuinely understanding the fine print of these complex carrier agreements. FedEx and UPS do not want to lower their rates for anyone. However, they know it’s necessary to keep their client’s business. Here are 10…
FedEx Ground Economy discounts are significant to shippers. These discounts are the maximum savings available to shippers based on the published rates for the year. During a FedEx contract negotiation, pay attention to all of these points to maximize your yearly savings. FedEx Ground Economy: What is it? Previously called…
FedEx earned discounts and base discounts are the main focus of any contract negotiation. As part of a three-part series, Refund Retriever unveils FedEx agreements and contracts’ black and white details. We are breaking down the general outline of FedEx agreements to make understanding them much more straightforward. We review the…
In the final part of a three-part series, Refund Retriever unveils the intricate details of a FedEx transportation services agreement. Our goal is to break down the general outline of FedEx agreements to make understanding them more manageable. Therefore we will cover FedEx surcharge reductions and FedEx minimum charge reductions. Earlier in part one, we reviewed…
Every year shipping prices go up and many businesses just absorb the cost without really realizing the impact. What does the 2021 UPS Rate increase really mean? We will look at the 2021 UPS Rate Increase Impact for a single shipment and compare it to that of 2020. UPS rates…
The 2021 FedEx Price Increase that will go into effect on January 4th, 2021. FedEx Express shipping rates will increase by an average of 4.9% for Domestic, Export, and Import services just as they did in 2020. In addition, FedEx Ground and Home Delivery rates will increase by an average…
COVID-19 has stimulated an increase in residential deliveries across the U.S. As a result, FedEx is experiencing extremely high demand and increased operating costs. Therefore, you will see a rate increase on FedEx One Rate pricing effective May 2, 2022. The new FedEx One Rate 2022 price increase base rates will…
There are shipping terms the carriers use that often cause the most experienced shipper to pause and think. One of these terms that I regularly forget is girth. So today, we are going to explain the girth of a package and why it is crucial. Girth is essentially the circumference…
Previously, we learned that the last mile or final delivery of packages, regardless of distance, is truly where costs add up. Coincidentally, that last mile varies from a few blocks to hundreds of miles. This is where UPS SurePost and FedEx SmartPost (also known as FedEx Ground Economy) can help….
Online shippers face many obstacles in today’s complicated multi-channel world. Properly knowing how to handle shipping delays will turn customer service issues into a competitive advantage. Shipping delays before and during transit are two of the most frequent problems that online business owners experience. Buyers do not like shipping delays;…
Finally, FedEx Sunday delivery is here. Today’s customers want to receive their purchases every day. In the light of this, Saturday and Sunday delivery are standard for Home Delivery residential shipments at no additional cost. Correspondingly, Amazon and USPS have been delivering seven days a week for a long time….
USPS has some of the lowest postage rates and offers excellent value in shipping. Like FedEx and UPS, the USPS price increase can be expected yearly. Here at Refund Retriever, we audit FedEx and UPS shipments for late deliveries and other billing mistakes. As a result, the majority of our…
Many shippers open their weekly UPS invoices to find a few surprises in the form of a UPS large package surcharge. Therefore we are going to examine this surcharge in more detail. What is a large package surcharge? What is the cost? How can we negate the charge to lower…
The SHOT Show is an annual tradeshow current held every January in the Sands Expo Center in Las Vegas, Nevada. SHOT represents: Shooting, Hunting, Outdoor Tradeshow. Attendance is restricted to members of the shooting, hunting, and outdoor trade industry that includes commercial buyers, military and law enforcement. The show is not…
The much anticipated biannual ASD Market Week trade show will be held on March 22nd to March 25, 2020, at the Las Vegas Convention Center with Refund Retriever located in the central hall lobby participating in the Independent Retailer Conference. Ever wondered about the history of ASD Market Week? ASD…
Looking for the perfect gift for that business partner that is just so hard to shop for? Why not share a refund in the form of helping them save money on FedEx and UPS costs? Shipping is expensive. Help a friend lower their costs and earn $100 credit at the…
Refund Retriever has teamed up with Freight Cowboy to make LTL and truckload freight as easy as shipping a FedEx or UPS package. In just a few easy steps you can see a savings of 15-25% off your current rates by assessing our negotiated contract rates based off a…
As your business grows, so should freight costs. Above-average increases in freight costs could indicate your expenses are cutting into your bottom line. When freight spending becomes a large percentage of total revenue, it has a negative impact overall. Refund Retriever is proud to introduce Freight Retriever. Our new…
Hardly a day goes by that I do not log into my Amazon Prime account to either place an order or to research prices. I turn to Amazon Prime for everyday items to gifts and special purchases. For $99/year I get free 2-day shipping and free video/music streaming, I use…
Refund Retriever and BigCommerce work together. Every FedEx and UPS package you send is guaranteed to arrive or it’s free – even ground and home delivery. However, FedEx and UPS do not automatically give you a refund for a late shipment. Refund Retriever automatically audits your invoices and returns the…
UPS Ground and FedEx Ground Home Delivery modify their shipping rates each year. Rates will be based on the size of the package. This pricing program is known as Dimensional Weight Pricing, also referred to as DIM Weight. Since 2007, UPS and FedEx have only used DIM weight for packages…
Anytime a carrier (FedEx or UPS) is even one minute late with a shipment, you are entitled to a full refund. Refund Retriever is here to help. We find the late deliveries on your FedEx and UPS invoices and automatically have the carrier issue a full refund to your account. …
