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Hall of Fame – Recent $925 Refund

By April 9, 2013

Refunds Hall of Fame Time to brag.

One of our customers sent a FedEx package to South America, and this package arrived late. Result? A $925 Guaranteed Service Refund straight to our customer, as a credit on their invoice. As the image below shows (click to enlarge) this refund by itself reduced the amount due for that invoice from $3700 to under $2800.

Refunds Hall of Fame - 04 April 2013, $924.69
(some numbers adjusted to ensure client confidentiality)

Late packages happen all the time, and every service — Express, Ground, International — has a guarantee. Maybe you don’t ship any $1000 packages — or maybe you ship lots of them — either way, we can absolutely reduce your shipping costs by auditing your FedEx invoices.

Brian Gibbs

Author Brian Gibbs

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Brian Gibbs | President of Refund Retriever

Brian Gibbs founded Refund Retriever in 2006 while running his first eBay based business and seeing the shortcomings of other shipment auditing companies. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. After graduating from Texas A&M University in 2001, he then graduated from the University of Houston in 2004 with a JD and MBA. Gibbs has been featured in Forbes, Entrepreneur and other publications discussing parcel auditing, shipping, e-commerce and more. Learn more at www.refundretriever.com or call (800) 441-8085 for more information.

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