Time to brag.
One of our customers sent a FedEx package to South America, and this package arrived late. Result? A $925 Guaranteed Service Refund straight to our customer, as a credit on their invoice. As the image below shows (click to enlarge) this refund by itself reduced the amount due for that invoice from $3700 to under $2800.
Late packages happen all the time, and every service — Express, Ground, International — has a guarantee. Maybe you don’t ship any $1000 packages — or maybe you ship lots of them — either way, we can absolutely reduce your shipping costs by auditing your FedEx invoices.