UPS offers many delivery options to suit your business needs. Direct delivery only (DDO) is what the name indicates; all your parcels are delivered directly to you, the shipper, or the consignee. What is UPS Direct Delivery Only? Direct Delivery Only guarantees a package is delivered to the residential or…
Collect on delivery is available with UPS and FedEx small parcel shipping services. UPS & FedEx C.O.D. service allows you to sell to customers without extending credit or requiring prepayment. C.O.D. service is available on an individual package basis for most service levels. FedEx and UPS deliver the C.O.D. package…
UPS value-added services, which are UPS other charges, also called surcharge fees, increase yearly. Thus, we have decided to keep a running tab on the surcharge price history. As a rule, the cost of all UPS shipping services rises each year. The cost of doing business seems to grow continually….
FedEx surcharge fees can account for a large portion of a company’s shipping costs each year. These other charges are also called accessorial fees and consequently increase each year. Thus, we have decided to keep a running tab on the surcharge price history. As a rule, the cost of all…
UPS Chargebacks for consignee billed shipments are rarely understood by shippers. Unfortunately, we had a conversation with a UPS shipper that had a nasty surprise on his recent UPS invoice. Upon reviewing the invoice, we found nearly $500 in charges in the invoice category labeled “Chargeback.” There were four tracking numbers…
The FedEx Unauthorized Package Charge is a fee rarely seen by shippers, but when it appears, a shipper will take action immediately! FedEx recently announced general changes to surcharges on unauthorized shipments that require additional handling. Generally, FedEx announces these fee increases in September each year, which go into effect…
As most shippers know, UPS provides additional delivery confirmation services as a value-added service. Of course, an additional charge applies for each service. A shipper can confirm the delivery of their packages in more detail with the following UPS value-added services. So then, let’s look at some options like UPS…
Many shippers notice a UPS Additional Handling charge on their UPS invoice and wonder what it is and why it is so expensive. Additional handling charges are an added fee because the package did not conform to UPS’s characteristics. UPS service centers must treat the box differently than the rest….
Many FedEx shippers see an additional handling charge on their FedEx invoices and wonder what it is and why it is so expensive. Additional handling charges are an added fee because the package did not conform to FedEx’s characteristics. They have to treat the box differently than the rest. So…
Effective January 2, 2023, all FedEx shippers will experience shipping rate changes. It is important to note that FedEx Express, Ground, and Home Delivery shipping rates will increase by an average of 6.9%. FedEx Freight rates will increase by an average of 6.9%-7.9%. We will explore the 2023 FedEx surcharge…
UPS holiday shipping deadlines are crucial for all shippers. Holidays are usually the most active time of the year for small parcel shippers. Even with a large staff, it is easy for a company to ignore shipping costs to keep customers happy. Let Refund Retriever monitor your shipping invoices for…
In 2011, United Parcel Service began charging more to handle oversized packages. Over maximum limit packages are heavier or larger than average, therefore costing UPS more internally to process. They are passing on the cost to the shippers and making more profit. How much is the UPS over maximum charge?…
FedEx ID scanning will soon impact all shippers. On June 28, 2022, FedEx express and ground will enable ID scanning functionality for domestic deliveries which require an adult signature. FedEx’s ID scanning technology will electronically capture the recipient’s name and automate age verification. This new process removes the need for…
Let’s discuss shipping FedEx dry ice packages. There are different classifications of products in the E-commerce world, from perishables to medicines and hardware. Each of these products has different methods and strategies for shipping. If you sell perishables, you fall under the category of businesses required to ship with dry…
Many companies ship items that require special attention or packaging. FedEx can ship dangerous goods with a variety of services. To begin with, you cannot ship dangerous goods of any kind via FedEx International Next Flight service. Dry ice is the only category of hazardous goods shipped via FedEx International…
FedEx defines a residential surcharge as a shipment addressed to a home or private residence. Including locations where business is conducted from home or a shipment in which the shipper designates the delivery address as residential. FedEx Residential Surcharge: A residential delivery charge applies to shipments addressed to a home…
UPS announced the 2022 rate increase that is going into effect on December 26, 2021. Incidentally, the 2022 UPS accessorial fees and charges are a large part of every shipper’s weekly billing. Subsequently, the rates for UPS ground and air will all increase by an average of 5.9%. Below you…
How will UPS holiday season surcharges affect your business this year? From October 2, 2022, through January 14, 2023, UPS will apply peak surcharges to shipments that qualify as oversized, unauthorized or require additional handling and existing charges. FedEx also implemented peak season surcharge increases as well. Check out this…
Effective January 3, 2022, all FedEx shippers will experience shipping rate changes. It is important to note that FedEx Express, Ground, and Home Delivery shipping rates will increase by an average of 5.9%. Also, beginning November 2021, a fuel surcharge increase will be applied to US Domestic FedEx Express, FedEx…
FedEx provides three options when shippers require a signature upon delivery. Each delivery option has various costs and requirements. Indirect Signature Required, Direct Signature Required, and Adult Signature Required. However, Indirect Signature Required is available to residential addresses only. For destinations other than the U.S. and Canada, costs for Indirect…
What does the future hold? How does the changing parcel landscape impact your profitability? Looking ahead, it’s becoming increasingly clear how vital shipping data is to a shipper’s business. Many shippers want to know UPS vs. FedEx rates, which is better. You can identify how much you ship when you…
UPS announced the 2021 rate increase that is going into effect on December 27, 2020. Incidentally, the 2021 UPS accessorial fees and charges make up for a large portion of every shipper’s weekly costs. At the same time, the rates for UPS Ground and Air will all see an increase…
Effective January 4, 2021, all FedEx shippers will experience shipping rate changes. It is important to note that FedEx Express, Ground, and Home Delivery shipping rates will increase by an average of 4.9%. Also, beginning January 2021, FedEx will charge a 6% late fee. This late fee will apply to…
UPS defines a residential surcharge as a residential delivery made to a home, including a business operating out of a home. Furthermore, an additional shipping charge will apply for each residential delivery. However, this fee applies in two cases. If either the delivery address entered or the actual delivery address…
FedEx peak surcharges traditionally were only implemented during seasons with high shipping volumes. Unfortunately, FedEx peak surcharges are being applied on a year-round basis. The COVID-19 pandemic continues to reshape transportation all across the world. FedEx has kept commerce moving and delivered shipments throughout this trying time. Since we are…
The COVID-19 pandemic continues to reshape shipping all across the world. As UPS copes with these changes, they continue to modify its pricing accordingly and increase the UPS peak surcharges. UPS started adding to their Peak Surcharges for international US domestic packages. These modifications are significant and will undoubtedly impact…
On March 20, 2020, UPS announced new peak surcharges that will affect all UPS shippers doing business in China and Hong Kong. UPS will continue service into and out of China Mainland and Hong Kong SAR. Even with the continuing Coronavirus outbreak, UPS is venturing to support the demands and…
Accessorial fees and surcharges are a considerable part of any shipper’s yearly shipping costs. Many shippers see these as a part of doing business, but there are many fees that you, as a shipper, can stop. The FedEx address correction fee is our topic of discussion here. Address corrections happen…
Many shippers open their weekly UPS invoices to find a few surprises in the form of a UPS large package surcharge. Therefore we are going to examine this surcharge in more detail. What is a large package surcharge? What is the cost? How can we negate the charge to lower…
We get many calls and chats each month when a FedEx shipper sees this charge on a FedEx invoice. Often, they see “NDOC P/U” yet, have no clue what this is. To summarize, these charges are non-document pickup charges. This is a charge when someone contacts FedEx to have the…
Accessorial fees and surcharges are a massive part of any shipper’s weekly shipping costs. Many shippers see these as a part of doing business. But there are many fees that you, as a shipper, can prevent. Address corrections happen to be a huge profit center for UPS and FedEx. When…
The FedEx oversize charge for many shippers is a shipping expense that cannot be avoided. Many shippers do not know what these are until the charge is on a FedEx invoice. Let’s look at the definition of the FedEx oversize charge, the price of the FedEx oversize charge, and FedEx peak season…
UPS announced the 2019 rate increases went into effect on the 26th of December, 2018. Incidentally, the 2019 UPS accessorial fees and charges are a large part of every shipper’s weekly billing. Subsequently, the rates for UPS ground and air will all increase an average of 4.9%. Below you will…
Shipping fee surcharges for additional, supplemental, or value-added services can easily account for up to 40 percent of your overall FedEx or UPS invoice costs. After doing some research with our data, we found something interesting. FedEx invoices consistently have a higher percentage of accessorial fees over similar-sized UPS invoices….
FedEx and UPS cost more due to accessorial fees; there is no getting around them. Accessorial charges have rate increases each year, just as the general rates. Accessorial fee surcharges for additional, supplemental, or value-added services can easily account for up to 40 percent of your overall FedEx or UPS invoice costs….
In our previous blog articles, we’ve discussed why you should negotiate rates with your shipping carrier, even tips on preparing for negotiations. Now, we’ll discuss WHAT to negotiate. Parcel service fee negotiation is important. You may hear some say fee XYZ can be negotiated or fee ABC cannot be negotiated….
