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refund technology

The Carrier Strikes Back (Part 2)

FedEx and UPS both include accessorial fees, there is no getting around them. Accessorial charges have rate increases each year just as the general rates. Accessorial fee surcharges for additional, supplemental or value-added services can easily account for up to 40 percent of your overall FedEx or UPS invoice costs. When do…

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Did the cloud break?

On Tuesday, February 28, you may have noticed that some of your favorite Internet destinations and apps weren’t working correctly. You weren’t alone. Amazon’s Simple Storage Service S3 storage service went down in its Northern Virginia datacenter for the better part of 4 hours. Many websites, apps, and technology companies…

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How does the cost of transportation impact your business?

If you had visited the Refund Retriever booth at WooConf or Channel Advisor’s Catalyst this past year you had the chance to play a frustrating hook and ring game. It’s a fun little game we brought to provide some entertainment and we had a huge request from people to have…

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